Senior Accounts Receivable Business/Systems Analyst

The revolution won’t be televised. It will be streamed. Want to help us build it?

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you’ll make a valuable — and valued — contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers worldwide while gaining meaningful experience across various disciplines.

About the role

The Accounts Receivable Business/Systems Analyst will play a critical role in driving the Order-to-Cash teams’ project management & automation solutions, while also providing an integral role in critical fiscal period end financial & operational analysis, coupled with essential executive performance reporting.

This role interacts with people across the Finance, Accounting, Sales, Legal and Enterprise Engineering organizations to identify areas of improvement, redesign internal procedures, enable process changes, while monitoring & reporting on the efficacy of new solutions for continual improvement, both domestically and globally.

You will work on developing and refining the organizational change management approach and methodology, executing to an essential timeline of deliverables and playbooks.

The ideal candidate will develop and consistently deliver key operational metric and dashboard reporting with accuracy. This position will be responsible to develop & maintain key fiscal period end analysis accurately and efficiently.

This is a highly visible and complex role since the ideal candidate will be the key point of contact and work with Sales executives, Directors/Managers, and end various users across the entire organization. We are looking for people ready to lead by example, be selfless in your leadership across teams, collaborate with your peers, and partner with colleagues and external partners with high Emotional Intelligence.

What you’ll be doing

• Drive continual automation and measurement against critical order-to-cash metrics, key operational goals, and performance reporting
• Design, assess and maintain all order-to-cash efficacy metrics of processes and develop reporting for executive consumption
• Regularly deliver operational and financial analysis and reporting with near flawless accuracy
• Spearhead via project management key transformation initiatives with a cross-functional group of order-to-cash business stakeholders
• Conduct research into our ‘as-is’ processes to identify areas of improvement and prepare recommendations on opportunity improvements within the order-to-cash organizational
• Develop documentation around process changes for consumption by teams across the business
• Partner with the Sales & Sales Operations team members to resolve customer issues and collaborate with on business process improvement
• Develop data-driven, statistical analysis to help monitor and measure overall risk
• Monitor and track industry and business changes with curiosity and clearness of communication
• Lead training for new hires and deliver continuing education and enablement to existing team members
• Provide training and documentation support for internal Sales & Sales Ops team members on invoiced revenue and credit establishment processes

We’re excited if you have

• Minimum 7 years of experience in non-technical consulting, process improvement, customer finance, sales finance, or related order-to-cash accounting activities.
• BA/BS degree required – with preference in Accounting, Finance or related (MBA is a plus)
• Extraordinary business relationship and collaboration skills
• Superior verbal and written communication skills. with a focus on executive communication
• Strong analytic, problem-solving and root cause analysis abilities, with statistical analysis foundation desired and an emphasis on building and designing scalable processes
• Project management experience – with strong quantitative and analytical skills, coupled with high curiosity about business issues and a desire to uncover root causes of complex problems
• Exceptional organization, multi-tasking, and time management skills needed, with the ability to prioritize tasks effectively and self-direct.
• Proactive and assertive approach to managing tasks and responsibilities
• Comfortable approach to working in a fast-paced, deadline driven environment where you are willing to work hands-on
• Experience supporting internal/external Enterprise Engineering & I.T. project team(s) by actively seeking and developing partnership, understanding the business requirements, and ensuring communication is maintained at the highest standards
• Experience partnering with a global order-to-cash support teams is a plus
• Advanced skills in Microsoft Office applications, including Excel and PowerPoint
• HighRadius and Oracle NetSuite ERP experience not required but a plus
• Self-Motivated and Resourceful

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company’s success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you’ll be part of a company that’s changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn’t real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

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