Customer Program Quality Manager (Hybrid)

This position owns and develops elements of Quality Assurance strategy with a focus on short to mid-term operational plans.  Within the structure of the Collins Management System, this is a Quality leader with direct reports. Directs Quality projects or processes and develops guidelines, standards, and plans with significant impact on Quality objectives. This role is customer facing and will maintain a broad view of quality for the supported Value Stream. 

Hybrid:

• Must be a commutable distance from Rockford, Illinois to work a hybrid schedule reporting on-site as needed

Primary Responsibilities:

• Manages a team in addition to providing individual contributions
• Develop and maintain strategic and preventative initiatives for the value stream
• Develop the overall Quality picture for the value stream (utilizing input from senior IPT members) for communication to junior IPT and senior leadership
• Provide guidance and direction to senior IPT members
• Ensure compliance in all aspects, including skill gap assessment and training of senior IPT members

Basic Qualifications:

• Bachelor’s degree and 8 years of relevant experience OR

• Advanced Degree in a related field and a minimum of 5 years of relevant experience OR

• In absence of a degree, 12 years of relevant experience is required

• Must be a U.S. Person/Permanent Resident “Green Card” holder

Preferred Qualifications:

• Bachelor's degree in a relevant Engineering, Supply Chain, Operations, or hard science discipline (or related field).

• 5 years of experience in either a quality, supply chain, operations, hard science, or other position dealing with manufacturing quality process techniques, quality improvement programs and customer satisfaction preferred.

• Quality certifications are desired (FAA, ASQ CQE, AS9100, etc.)

• CQE Certified Quality Engineer is preferred.

• FAA and conformity are a plus.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

You could be a great fit for our Quality organization if:

• You take immense satisfaction and pride in the quality of your work.
• You’re the first to point out opportunities for continuous improvement (even outside of work…not at all to the annoyance of your friends and family).
• You understand the absolute importance of adhering to compliance…all while making your customers proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we! For us at Collins Aerospace, quality is personal. People’s lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space – what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero-defect parts

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits 
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program 
•  And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year
   

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Employee Referral Eligible

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.