United States of America
FL807: 640 Roberts Ave, Pensacola FL 640 Roberts Avenue Corry Station, Pensacola, FL, 32511 USA
Position Role Type:
The Desktop Support Shift Lead coordinates the daily activities of Desktop Support staff – communicates expectations, trains, and mentors staff; addresses client issues; and interfaces with clients as needed. The Shift Lead is expected to be process oriented and accountable for the overall success of the Team.
Additionally, the Shift Lead applies current technologies to the design, development, evaluation and integration of computer information systems and networks to maintain system security. The Lead provides quality and professional support to office and field-based users. This position will also deploy and troubleshoot desktops, laptops, operating systems, and applications supported by the Information Technology Team. Involved in a wide range of issues including secure architectures, secure electronic data traffic, network security, information security and privacy. Develops security systems for any manual or automated systems environments.
Experienced hands-on knowledge with the following:
Required Education (including Major):
Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles. ALL eligibility requirements must be met to receive the Referral Awarding.
This position requires a U.S. Citizen who is eligible to obtain any required Export Authorization.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Raytheon Technologies is a leader in the global building and aerospace businesses. Our investments in technology enable us to develop new and improved ways to keep people safe, comfortable, productive and on the move. Raytheon Technologies products touch millions of people every single day. By combining a passion for science with precision engineering, we create the smart, sustainable solutions that ...