United States of America
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Position Role Type:
Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.
Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
The engine program that powers the F-22 Raptor fighter aircraft has an opening for a motivated, self-starting Customer Support Engineer. The F119 Hardware CSE will provide field sustainment activities and be an integral member of the engineering Component Integrated Product Team for the hardware.
Develop proficiency and expertise in F119 engine hardware and CSE processes
Assist in addressing field questions (MERLINs) from the P&W FSRs regarding Technical Data, hardware serviceability, and supportability issues
Engage in driving MERLIN resolution and closure plans
Communicate status and issues to customer (USAF) counterparts regarding hardware issues
Identify support system issues and brainstorm proactive solutions to meet the customer's needs
Demonstrate a sense of urgency in supporting Field Service Reps, government customers, and program management
Present major issues and solutions to the program management team
Assist in authoring technical source data needed to support the fielded product
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms
Raytheon Technologies is a leader in the global building and aerospace businesses. Our investments in technology enable us to develop new and improved ways to keep people safe, comfortable, productive and on the move. Raytheon Technologies products touch millions of people every single day. By combining a passion for science with precision engineering, we create the smart, sustainable solutions that ...