F119 Hardware Customer Support Engineer Intern (Hybrid)

Raytheon Technologies

4.1

East Hartford, CT

Why you should apply for a job to Raytheon Technologies:

  • Ranked as one of the Best Companies for Women in 2019

  • 4.1/5 in overall job satisfaction

  • 69% say women are treated fairly and equally to men

  • 78% would recommend this company to other women

  • 79% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Programs are also available for dependent and adult care, family leave, college planning, counseling and personal convenience services.

  • We provide programs that offer solutions to life’s challenges, including a variety of flexible work arrangements and paid time off.

  • Employees may participate in tax-advantaged accounts to pay for eligible health and dependent care expenses with pretax dollars.

  • #01603739

    Position summary

    Date Posted:

    2023-02-08-08:00

    Country:

    United States of America

    Location:

    PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

    Position Role Type:

    Hybrid

    Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

    Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

    Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

    At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

    Department Overview

    The engine program that powers the F-22 Raptor fighter aircraft has an opening for a motivated, self-starting Customer Support Engineer. The F119 Hardware CSE will provide field sustainment activities and be an integral member of the engineering Component Integrated Product Team for the hardware.

    Key Responsibilities

    • Develop proficiency and expertise in F119 engine hardware and CSE processes

    • Assist in addressing field questions (MERLINs) from the P&W FSRs regarding Technical Data, hardware serviceability, and supportability issues

    • Engage in driving MERLIN resolution and closure plans

    • Communicate status and issues to customer (USAF) counterparts regarding hardware issues

    • Identify support system issues and brainstorm proactive solutions to meet the customer's needs

    • Demonstrate a sense of urgency in supporting Field Service Reps, government customers, and program management

    • Present major issues and solutions to the program management team

    • Assist in authoring technical source data needed to support the fielded product

    Basic Qualifications

    • Pursuing a bachelor’s degree in Engineering
    • U.S. Citizenship required due to government contracts
    • Fluent in English (verbal/written)

    Preferred Qualifications

    • Minimum GPA of 3.0 preferred
    • Experience with design, manufacture, or maintenance of the F117/PW2000 engines is a plus.
    • Demonstrated successful management of projects, including the management of multiple priorities in parallel.
    • Experience with field service, logistics, corrective actions, and writing technical reports is preferred.

    What is my role type?

    In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

    Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.

    Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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    About the company

    Industry: Defense & Space

    Raytheon Technologies is a leader in the global building and aerospace businesses. Our investments in technology enable us to develop new and improved ways to keep people safe, comfortable, productive and on the move. Raytheon Technologies products touch millions of people every single day. By combining a passion for science with precision engineering, we create the smart, sustainable solutions that ...

    Why you should apply for a job to Raytheon Technologies:

  • Ranked as one of the Best Companies for Women in 2019

  • 4.1/5 in overall job satisfaction

  • 69% say women are treated fairly and equally to men

  • 78% would recommend this company to other women

  • 79% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Programs are also available for dependent and adult care, family leave, college planning, counseling and personal convenience services.

  • We provide programs that offer solutions to life’s challenges, including a variety of flexible work arrangements and paid time off.

  • Employees may participate in tax-advantaged accounts to pay for eligible health and dependent care expenses with pretax dollars.