Instructional Systems Designer- Specialist Technical Product Training (Hybrid)

Date Posted:

2023-02-20-08:00

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Hybrid

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The Pratt & Whitney Customer Training Center (CTC) is seeking an Instructional Systems Designer (ISD) focused on next-generation training. Leveraging established instructional design methodologies, the ISD will apply principles of adult learning to design, develop, and implement effective and scalable solutions across a variety of media platforms. This may include, but is not limited to, instructor-led, online self-paced, or video-based.

In support of the organization, the ISD will design and develop technical and non-technical instructional materials for both internal and external customers. They must demonstrate and utilize effective needs analysis, project management, and evaluation skills to create entry and advanced-level content.

Key Responsibilities:

• Conduct needs analyses with business partners and subject matter experts to determine the most appropriate and effective solution(s) for increasing skillset, work performance, quality, and/or efficiency.
• Find creative solutions to translate highly technical materials and concepts into real-world, tangible scenarios.
• Working closely with SMEs, design and develop instructional content for web and/or print applications.
• Create grammatically accurate, readable, and engaging content.
• Measure learning effectiveness to reinforce established learning objectives.
• Coordinate/prepare materials for distribution and deployment, including a thorough Final File Management (FFM) content review, and publishing to SharePoint and/or our Learning Management System (LMS).
• Create and maintain project schedules and deliverable timelines.
• Prioritize and manage multiple projects within design specifications and budget restrictions.
• Employ creative development methods and incorporate new technologies to drive innovation.

Basic Qualifications:

• Bachelor's degree and 5+ years of related experience or Advanced Degree and 3+ years of related experience. In lieu of degree a High School Diploma or Equivalent and 10+ years of related experience in a related field.
• U.S. Citizenship required due to government contracts.

Preferred Qualifications

• Experience working in instructional Design, English, Creative Writing, Professional Writing, Technical Writing, or a related field.
• Thorough understanding of industry leading learning models.
• Ability to create powerful assessment elements to accompany courses and curricula.
• Mid-level understanding of learning technology platforms such as SharePoint and LMS.
• The ability to whiteboard ideas, develop slides and rapid prototype.
• Working knowledge of visual design (e.g., Photoshop) and course development (e.g., Articulate) software.
• Superior communication skills with the ability to effectively interpret and articulate complex topics.
• A demonstrable passion for learning and teaching others.
• This role is hybrid and expected to be on site in EH 3 days/week.
• Proven work experience with instructional design and courseware development principles.
• Excellent knowledge of industry learning theories and instructional design models (e.g., ADDIE).
• Ability to write effective copy, instructional text, and audio/video scripts.
• Proficient using training development software such as Articulate Storyline, PowerPoint, iSpring, Camtasia, and other applicable MS Office software.
• Strong project and process management skills.
• Proactive in building and developing new training tools and solutions to streamline existing processes.
• Team player with proven ability to maintain strong working relationships within a matrix organization.
• Commitment to enhancing the effectiveness and efficiency of Customer Training by participating in community initiatives such as CORE, EH&S council and/or our employee resource groups.

Performance:

The ideal candidate will thrive on challenge, be self-motivated, self-directed, organized, and passionate about the latest technology; embrace collaborative teamwork; and remain laser-focused on creating ground-breaking user experiences, while continually striving to be an expert in their field.

What is my role type?

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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