United States of America
UT56: 8 Farm Springs 8 Farm Springs, Farmington, CT, 06034 USA
Position Role Type:
Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.
Summary of Role:
Performs daily checks, incident handling and service request handing in line with operating processes and expectations.
Participates in the installation, maintenance, administration, and support of Raytheon’s networks in a complex multi-protocol LAN/WLAN environment.
Supports activities associated with the network infrastructure and telecommunications services, including switching, optimization and appropriate management tools, such as Netbrain, IPsoft, Netscout, Statseeker, Netbox, MRTG, or SolarWinds.
Completes preventative maintenance to maintain service operation in line with operating standards and service level agreements.
Responsible for implementing less complex and routine changes and conforming to Operational processes (such as Incident, Problem and Change), procedures and standards.
Supports the monitoring and optimization of network performance in a high availability environment.
Provide on-call support out of normal working hours on a rotational basis.
Adheres to and contributes to the improvement of documentation, processes, and procedures.
Participates in the implementation of projects and programs, ensuring compliance with the necessary delivery and governance processes.
Knowledge & Experience:
In depth knowledge of network systems, including design, troubleshooting, infrastructure, maintenance and operations.
Networking experience in a medium to large environment supporting scalable and highly available distributed networks.
Experience in LAN routing and switching - Cisco IOS knowledge is required.
Experience of configuring and/or troubleshooting distributed networks, routing, switching, wireless in an enterprise environment.
Implementing, troubleshooting VLANs, Trunks, EIGRP, OSPF, Port/Ether Channel, ACLs.
Knowledge and understanding of industry best practices including systems security, compliance, and disaster recover.
Ability to travel.
Ability to work with available information to drive resolution to incidents, problems and requests.
Able to work well with global teams, including time-zone flexibility.
Able to clearly communicate status, risks and issues to peers and leadership.
Cisco LAN/switching experience: Cisco IOS/OSPF/EIGRP/VLANs/Trunking/ACLs.
Familiarity with LAN and wireless and some exposure with each.
Candidates who have worked an on-call rotation and understand networks have to be available 24/7.
Candidates who can interface with end users when there are network issues. Background with help desk/call center or customer service experience.
Experience in both local area network and wireless networking technologies including Cisco and Aruba.
Prior experience in aerospace, defense, or highly regulated technical industry.
Cisco CCNP, CCDA Certification
Prefer Farmington, CT area.
Required Immigration Status:
US Person required.
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms
Raytheon Technologies is a leader in the global building and aerospace businesses. Our investments in technology enable us to develop new and improved ways to keep people safe, comfortable, productive and on the move. Raytheon Technologies products touch millions of people every single day. By combining a passion for science with precision engineering, we create the smart, sustainable solutions that ...