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performance, and make sure our products work the first time and every time. To accomplish this we develop plans and procedures, debug and evaluate system functions and interfaces, develop test environments, and work hand-in-hand with our customers.
In this role, the Operations and Maintenance Senior Engineer (O&M) will execute multiple aspects of the Operations and Maintenance discipline to keep the system running and up to date. Responsibilities will include monitoring production systems, updating production and test systems, troubleshooting issues, logging defects and implementing temporary workarounds, and engaging with end users and stakeholders. This role is located in Dulles, Virginia.
This role will work with the customer and engineering leadership to analyze and document customer issues, problem resolution, and customer follow-up for release activities and ad hoc problem reports generated by the user community. The O&M Senior Engineer will work with the team to identify and assign local and reach back resources to resolve, track, and deploy solutions to customer generated questions, problem reports and pop-up queries. The O&M Senior Engineer will also have continual contact with the user community for day-to-day issues.
The candidate must also possess the ability to multi-task, adapt to rapidly changing circumstances, effectively network, and communicate to the relevant stakeholders.
What You Will Do
Work with a small team of 4-8 to maintain several instances of a system including production and test systems including working Operations and Maintenance of a software-based system in a DevSecOps environment.
Communicate and present complex technical issues across various audiences including customers, executives, program management, and individual contributors .
Aid in root cause analysis of issues and anomalies as encountered and document, communicate impact, and ensure resolutions are implemented and verified.
Qualifications You Must Have:
Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM), and a minimum of 8 years of prior relevant experience
Experience with system engineering and technical leadership with software systems.
Experience supporting agile development activities, including requirements specification and integration test and verification activities (full life-cycle)
Experience interacting with external customers, including both programmatic and technical presentation experience
Active and transferable U.S. government issued TS/SCI with Poly security clearance prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Obtain and maintain access as required by program.
Qualifications We Prefer:
SIGINT, GEOINT, or Multi-INT Intelligence Community (IC) background with end user mission experience.
Experience with cloud-based software architectures and systems.
Ability to maintain technical cost and schedule for systems engineering and software integration.
Excellent communication and organizational skills; able to articulate intent, frame requirements, set priorities, develop practical methods, and align resources to meet goals.
What We Offer**:**
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation Eligibility
Learn More & Apply Now!
RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation - and that, in turn, requires a culture that is diverse, equitable and inclusive.
We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.
Additional Information:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
Location:
DMV: https://careers.rtx.com/global/en/raytheon-dmv-location
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The salary range for this role is 105,000 USD - 221,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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