Senior Operations Support Engineer - Electrical (Onsite)

Date Posted:

2023-04-20

Country:

United States of America

Location:

HAZ10: Interiors (Lighting) - Phoenix 3414 S 5th Street, Phoenix, AZ, 85040 USA

Position Role Type:

Onsite

The Senior Operations Support Engineer (Electrical) is responsible for support of Operations, Testing, Design review, Quality. and Supply chain issues.  This position is for an Electronics support engineer with experience with Circuit Card Assemblies (CCAs) and electro-mechanical assembly, testing and troubleshoot to component level. We are seeking a highly interactive candidates with the skills and passion to provide support and mentorship to operations technicians and passion for relentless continuous improvement.

Candidate will be part of a multi-disciplined team, providing expertise and guidance on operations and product support issues. Qualified candidates must have experience with digital, analog circuitry and experience debugging complex circuit card assemblies or electro-mechanical systems. We value diverse skills and experience, so don’t hold back. Your qualification could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, we’d love to hear from you.

Primary Responsibilities:

• Support, guide and mentor Operations and test personnel
• Solve technical problems that arise in research and development, manufacturing, inspection, and maintenance
• Troubleshoot complex electronic circuits to component level and determine root cause.
• High level skill and ability to relay knowledge to operator level in use of O-Scopes, meters, generators and other bench top test equipment
• Resolution of issues on production lines and in testing (including suppliers)
• Failure analysis / root cause determination and corrective action implementation
• Identifying and instantiating circuit card and subassembly design updates
• Generate and maintain work instructions, test plans and data collection required to build and test electro-mechanical assemblies
• Generate and maintain SAP work center and routings for active products

Basic Qualifications:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
• Analog, digital, and / or mixed signal circuit design or analysis and / or digital signal processing
• U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.
• Experience in Root-Cause Corrective Action investigations

Preferred Qualifications:

• Electrical Engineering Degree
• Experience performing engineering support in CCA, or electronics assembly environment
• Knowledge of printed circuit board and component function and fabrication
• Experience with SAP, Teamcenter, CAD design/review, Work instruction generation and support
• Experience with test equipment, test automation, and test data collection
• Experience with Test equipment introduction, qualification, troubleshooting and repair
• Experience in applying Statistical Process Control (SPC) methods in achieving production yield improvements
• Knowledge and experience proposing and implementing Engineering Change Notices
• Excellent Technical writing and formal presentation experience

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

• Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance         
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
•  And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year
   

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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