Systems Administrator - O'Hare Intl Airport (Onsite)

Date Posted:

2023-02-13-08:00

Country:

United States of America

Location:

HIL31: Des Plaines, IL (RAD) 200 E Howard Avenue, Suite 242 , Des Plaines, IL, 60018 USA

Position Role Type:

Unspecified

Connected Aviation Solutions (CAS) is seeking a forward thinking, fast paced, committed, and experienced IT professional to join the team at ORD Airport in Chicago, Illinois. Job duties include working with airport partners and vendors, interfacing with the various customers and stakeholders, airport common use systems administration, and overseeing the operation. The Systems Administrator will assist the team in providing L1 and L2 on-site support of servers, systems, computers, peripherals, and associated networks in a fact-to-face customer environment.

The system components and technologies in these high-availability production environments include VMware virtual servers, Windows Server and Client Operating Systems, Active Directory, Linux based Operating Systems, Cisco networking, Microsoft SQL, MongoDB and PostgreSQL, real-time applications (i.e., industry-specific third-party vendor applications), AWS Cloud, COTS products, and a variety of other technologies and tools.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Primary Responsibilities:

• Provide consultation and advice to system and network administration in the Common Use platform in the airport.

• Review technical and customer support specifications and provide recommendations on best value to meet customer requirements.

• Maintain regular progress communication with the Airport Authority and take any remedial action for deficiencies.

• Serve as customer liaison with a variety of airlines and the Airport Authority, assure continual compliance and report of service level performance and ensuring local procedures are in compliance.

• Assist and maintain on-site employee relations including, but not limited to, scheduling, day-off planning, hiring, performance management, disciplining, promoting and dismissal.

• Interface with senior management to communicate status of projects.

• Provide continued growth, mentor and career track for staff using Performance Management planning.

• Develop on-site policies and procedures.

• Is responsible for overall local hardware maintenance and system support.

• Is responsible for the site team of technicians and for necessary escalation of service issues.

• Ensures support activities are coordinated with the customer and management.

• Ensures that all site technicians are trained to the required levels.

• Is responsible for monitoring staffing levels and participates in selecting technicians (with the assistance of the Human Resources).

• May delegate some of these duties to Senior Technicians to ensure the smooth operation of the site.

Minimum Qualifications:

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience

• Two (2) or more years of experience with Windows Server and Client Operating Systems and associated technologies.

• Experience with VMware virtualization technologies.

• Experience with Windows Server 2008 through current enterprise server technologies and implementations, network troubleshooting and VMware.

• Experience with virtualization, scripting, high availability technologies, backup strategies, and general troubleshooting.

• Experience with cloud and virtual technologies.

Preferred Qualifications:

• Two (2) years of experience in the Airport or Airline Industry Technical Field, 1 year of which are specific to CUTE equipment application software.

• A background in system administration and problem solving is desired.

• Experience with server-based enterprise COTS products and software.

• Knowledge of Microsoft Active Directory, DNS, and related technologies.

• Experience with Linux based operating systems (CentOS, RHEL, Ubuntu).

• Experience with local area switching, routing, Firewalls, and VPN connectivity.

• ITIL v4 foundation certification desired.

• Proficient in MS Office

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation, surface transportation and critical infrastructure products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports, business aircraft and rail operators turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

• Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes: 

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

• Tuition reimbursement program

• Student Loan Repayment Program

• Life insurance and disability coverage

• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Ovia Health, fertility, and family planning

• Adoption Assistance         

• Autism Benefit

• Employee Assistance Plan, including up to 10 free counseling sessions

• Healthy You Incentives, wellness rewards program

• Doctor on Demand, virtual doctor visits

• Bright Horizons, child and elder care services

• Teladoc Medical Experts, second opinion program

•  And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the U.S.)

• Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

#LI-SJ1

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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