Technical Platform Support - On-Site

Raytheon Technologies

4.1

Herndon, VA

Why you should apply for a job to Raytheon Technologies:

  • Ranked as one of the Best Companies for Women in 2019

  • 4.1/5 in overall job satisfaction

  • 69% say women are treated fairly and equally to men

  • 78% would recommend this company to other women

  • 79% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Programs are also available for dependent and adult care, family leave, college planning, counseling and personal convenience services.

  • We provide programs that offer solutions to life’s challenges, including a variety of flexible work arrangements and paid time off.

  • Employees may participate in tax-advantaged accounts to pay for eligible health and dependent care expenses with pretax dollars.

  • #01587581

    Position summary

    Date Posted:

    2022-11-23-08:00

    Country:

    United States of America

    Location:

    VA531: 13900 Lincoln Park Dr, Herndon 13900 Lincoln Park Drive Suite 220, Herndon, VA, 20171 USA

    Position Role Type:

    Onsite

    In anticipation of an upcoming contract award, RI&S is posting this opportunity

    Raytheon Technologies is looking for a Technical Platform Support specialist to support our customer's operational requirements on a mission focused program located in the Northern Virginia area. The Technical Platform Support Specialist will be a key member of the Support team and expected to be proactive and have strong communication skills, and the ability to identify the root causes of technical issues.

    Key responsibilities:

    • Provide expertise for operational platform management

    • Be part of collaborative activities that include interacting with internal and external customers and providing solutions to the team’s technical resources

    • Provide root cause analysis documentation to address performance management issues

    • Work closely with developers in troubleshooting issues and to ensure Platform meets the needs and requirements of the customer

    • Responsible for creating and maintaining documentation of processes and procedures for various systems administrated by the Platform Support team

    Skills, Experience and Requirements:

    • Bachelor’s degree with a minimum of 5 years of experience in related fields or technologies

    • Experience with the installation and maintenance of one or more Platform technologies

    • Experience in deploying applications for high availability, scaling and resiliency

    • Experience in task planning, profiling after action data analysis and sponsor resource management

    • Experience supporting enterprise class and highly available applications with a demonstrated ability to identify areas for continuous improvement 

    • Experience in performing diagnostics, troubleshooting, and operation of various Platform systems and solve technical problems

    • Ability to use collaboration tools such as GoToMeeting, WebEx, Zoom, Skype, etc.

    • Able to communicate and collaborate closely with engineering and other technical teams to understand technical trade-offs and architecture to identify technical solutions

    Desired skills:

    • Experience working in administration of data platforms and tools such as AWS, Azure, Spark, Tableau, and Hadoop

    Education:

    Bachelor's degree in Computer Science, Management Information Systems, or any related field, with a minimum of five (5) years or relevant experience.

    Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles.  ALL eligibility requirements must be met to receive the Referral Awarding.

    Relocation assistance isn't available

    Must be a US Citizen with an active TS/SCI clearance with poly and be crossover eligible.

    #RISCYBER

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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    About the company

    Industry: Defense & Space

    Raytheon Technologies is a leader in the global building and aerospace businesses. Our investments in technology enable us to develop new and improved ways to keep people safe, comfortable, productive and on the move. Raytheon Technologies products touch millions of people every single day. By combining a passion for science with precision engineering, we create the smart, sustainable solutions that ...

    Why you should apply for a job to Raytheon Technologies:

  • Ranked as one of the Best Companies for Women in 2019

  • 4.1/5 in overall job satisfaction

  • 69% say women are treated fairly and equally to men

  • 78% would recommend this company to other women

  • 79% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Programs are also available for dependent and adult care, family leave, college planning, counseling and personal convenience services.

  • We provide programs that offer solutions to life’s challenges, including a variety of flexible work arrangements and paid time off.

  • Employees may participate in tax-advantaged accounts to pay for eligible health and dependent care expenses with pretax dollars.