Test Engineer (ServiceNow)

Date Posted:

2022-11-15-08:00

Country:

United States of America

Location:

VA544: 22265 Pacific Blvd, Dulles 22265 Pacific Boulevard Building CC6, Sterling, VA, 20166-6920 USA

Position Role Type:

Hybrid

Raytheon is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats. Raytheon Cybersecurity and Special Missions (CSM) is seeking a ServiceNow Test Engineer to take ownership of quality assurance testing for our suite of software products and be our liaison between the development team and the government Functional Test team. The position requires proficiency with a variety of testing techniques, a solid understanding of software development, superior communication skills, and direct experience in software testing under a SAFe Agile methodology.

Responsibilities include:

• Responsible for testing-related activities in an Agile development environment

• Maintain and continue to expand current suite of regression and acceptance tests

• Create test scripts for comprehensive test coverage

• Conduct testing, clearly and precisely report findings, and support timely resolution of defects

• Work closely with the product owner, developers, and stakeholders to define and clarify requirements, including reviewing and providing input on Features/User Stories and associated Acceptance Criteria to ensure testability

• Champion ongoing improvement of QA processes and best practices that lead to better customer experiences.

Required Skills:

• Must be a US Citizen

• Must hold a Secret clearance and be able to obtain a TS/SCI clearance

• Must be able to obtain DHS Suitability

• 6+ years of Performance Engineering / Testing experience, and/or Enterpriser Tools Dev experience

• Excellent communication and customer skills, problem solving, conflict management, time management and interpersonal skills required.

• Benchmark system performance, database performance analysis, capacity sizing and optimization.

• Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies

• Proven experience performing software testing in an Agile environment including developing test plans and test scripts, executing tests, defect reporting and resolution

• Strong documentation and technical writing experience

Desired Skills:

• Background with test and server monitoring tools (e.g., App Dynamics, Jenkins, Splunk, New Relic)

• Familiarity with the ServiceNow platform, including development of customizations beyond out-of-box

• Experience with concurrency, multithreading, and the deployment of distributed system architectures

• Understanding of database schemas, table spaces, indexing, and performance optimization techniques

• Experience working in an agile development environment

• Experience working in DevOps and/or DevSecOps environments

• Experience with Scaled Agile Framework (SAFe) knowledge and experience

• Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align

• Experience with web application testing, cross browser testing, responsive designs, HTML 5, CSS, jQuery, JavaScript testing

Required Education:

• Bachelor’s degree in Systems Engineering, CS, Information Systems, or related technical field.

• Two years of related work experience may be substituted for each year of degree level education.

Syndeo 3068

Requires advanced knowledge of work area typically obtained through advanced education combined with experience. May have practical knowledge of project

management. Practical to substantial knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work.

Typically requires:

A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience

Engineering/Other Technical Positions:

Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.

Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles.  ALL eligibility requirements must be met to receive the Referral Awarding.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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