Manager, Shared Service Business Intelligence

Saint-Gobain North America


Malvern, PA

Why you should apply for a job to Saint-Gobain North America:

  • 4.7/5 in overall job satisfaction

  • 4.6/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 91% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Parental leave for both parents

  • Enhanced fertility and gender reassignment services

  • Eligibility for domestic partner benefits

  • #USA05120

    Position summary

    Position Description

    Job Summary

    The Manager, Shared Services Business Intelligence is a well-rounded individual with the ability to leadthe business intelligence initiatives strategically, operationally, analytically, and resourcefully.

    This position is responsible for developing and preparing strategies for Finance Shared Services (FSS) Business Intelligence (BI) including data governance, data quality management, and analytical capabilities by supporting and implementing solutions that leadto insightful analytics, make predictions, or generate recommendations. The BI Manager focuses on the performance of specific vendors providing Finance and Accounting Services (F&A) to the Saint-Gobain North America (SGNA) Shared Service organization, including planning, directing, and coordinating and operational aspects of BI and the sourcing agreement including reporting on key metrics, and building a highly collaborative relationship with vendors and internal stakeholders. 

    This leadership role shall work closely withthe Director to ensure alignment withthe business strategy and delivering the expected outcomes and results to the overall organization. The incumbent is responsible for leadingand managing BI initiatives, BI reporting, analyzing data and data exploration, strategic insights, and delivering actionable information that help Shared Services make informed business decisions.

    This role is accountable for data reporting, managing vendor management processes and supporting the FSS Organization in the following key areas:

    • Business Intelligence
      • Data Analyticsand Project Management including
      • Transactional/Operational analytics
    • Contract, Riskand Performance Management

    This position is responsible for collaborating with both the in-house Shared Service staff,the Providers team (Shared Services) and the Saint-Gobain D&A teams (US and Paris-based).


    • For the FSS, oversee the development, implementation, and adoption of visualizations to increase the access to and utility of information associates and leadership need to fulfill their responsibilities. This may include reporting on Projects, Programs, Resources, Demands, Financials, Lifecycle, Contracts, Budget, Incidents, Staffing, CSL, KPI’s, M&A etc.
    • Plan,coordinate, manage anddeliver all BI activities related tothe design, development, and implementation of organizational data collection, reporting and analytics for FSS .
    • Develop subject matter expertise around Saint Gobain systems, domains & data sources.
    • Collaborate with stakeholders on the creation and delivery of policies and procedures related to business intelligence solutions for Services. Collaborate and support Procurement on the competitive bid processes and data analysis for new contracts and renewals for FSS Providers. 
    • Responsible for planning, overseeing and leading FSS projects. Works in coordination with Shared Services and stakeholders to define project scope.
    • Interaction with internal and external stakeholders, most often managing several moving project parts simultaneously.


    • Provide leadership while engaging in a collaborative partnership with Shared Services and the Performance Management team.

    • Manage BI performance management for in-house shared services team.  Effectively communicate individual and team performance expectations.

    • Mitigate coverage issues through cross-training and succession planning.

    • Responsible for training users to transform data into action-oriented information and to use correctly.

    Required Qualifications

    What do you bring?

    • BS Business Administration/Accounting/Data Science, Advanced Degree preferred.

    • 10+ years of Business Intelligence and/or Data Analytics including multiple years leading Business Intelligence Initiatives and Projects

    • High level of experience with Data Visualization, multiple DBMS, Data Warehouse, Word, Excel, PowerPoint, MS Project, JIRA and BI tools (PowerBI, QlikView, etc), SAP, Medius, BlackLine, QuickBase

    • Confidence and ability to work independently on projects end-to-end, primarily those with medium-term issues (monthly to quarterly).

    • Experienced in collecting, organizing, and tracking requirements

    • Excellent analytical skills, especially pertaining to data analysis.

    • Must have excellent oral and written skills being able to communicate effectively on both a technical and business level.

    • Must have experience with gathering requirements and working with technical staff to develop system designs.

    • Excellent understanding of relational database concepts and data warehousing concepts are required

    • Proven ability to create reports from existing databases, data lake, data mart and non-relational data sources and reconciling data across multiple source systems.

    • Experience developing, maintaining, and enhancing dashboards using Power BI and other BI tools

    • Effective communication skills, both written and verbal, as well as the ability to develop concise and effective presentations tailored to specific audiences

    • Strong relationship building and collaboration skills, especially in cross-functional teams

    • Comfort in a dynamic, fast-moving, Agile, and matrix work environment

    • Work within the change control process to document and update changing system requirements.

    • Ensure all stakeholders are informed appropriately of progress within the program/project

    • Ability to work independently as the senior analyst and subject matter expert, with strength in coaching and educating others effectively.

    • Excellent communication and interpersonal effectiveness; Ability to work effectively with all levels of the organization as well as an offshore Service Provider; able to support and influence decisions and execute strategy.

    • Demonstrated ability to oversee and guide multiple initiatives within functional area. Ensure overall company values and objectives are being upheld.

    • Ability to provide clear and concise verbal or written communications to all levels of management and team members, in a clear, open and transparent way.

    • Ability to make critical decisions while operating with considerable autonomy. Proactively anticipate future events and respond independently to difficult situations.  Responsive to opportunities and problems, acts in a pertinent and decisive way and takes calculated risk. 

    • Experience serving Internal Customers and working with Statements of work (SOW) while adhering to company policies and procedures.

    • Advanced management skills required to manage large operations in multiple sites, with a highly diversified portfolio of business units with significantly different operations and accounting systems.

    Additional Description

    What are our perks?

    We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible optionsincludes, but is not limited to:

    • Excellent healthcare options: Medical, vision, prescription & dental

    • Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program

    • Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)

    • Tuition Reimbursement: Continuing education for every season of your career

    • Pet Insurance options: Insurance plan & prescription discount program for your furry friends

    • Employee Recognition Programs

    • PerkSpot: Our exclusive one-stop online discount marketplace

    • LiveWell: Rewarding you for living a healthy lifestyle

    Company Summary

    Why work for us?

    At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

    Legal Statement

    Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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    What are Saint-Gobain North America perks and benefits

    Unconscious bias training


    Paid maternity

    Paid paternity

    Paid adoptive

    Short term disability

    About the company

    Industry: Industrial: Building Materials Manufacturing

    Saint-Gobain, one of the world’s largest building materials companies and manufacturer of innovative material solutions, helps create great living spaces by combining comfort and sustainability. For more than three-and-a-half centuries, Saint-Gobain has been enhancing the wellbeing of people everywhere, whether it’s by addressing climate change, delivering true ...

    Why you should apply for a job to Saint-Gobain North America:

  • 4.7/5 in overall job satisfaction

  • 4.6/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 91% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Parental leave for both parents

  • Enhanced fertility and gender reassignment services

  • Eligibility for domestic partner benefits