Account Partner Director (Services) (PubSec)

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Job Category

Customer Success Group

Job Details

We are currently seeking Account Partner Directors to join our growing Professional Services sales team within Customer Success Group (CSG). As a critical member of the GTM and Professional Services Team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically advise our internal teams and the customer on programs to achieve their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.

Responsibilities:

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
• Facilitate qualification, deal cycle participation, account reviews and value assessments
• Drive awareness within a micro-vertical to develop repeatable motions
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
• Serve as a key SME, leader, and professional services consultant to our license sales teams
• Serve as the liaison between internal teams and the customer

Qualifications:

• A minimum of 8+ years of consulting experience
• Served as a book-of-business owner or leader for 6+ years (preferred)
• Demonstrative experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
• Worked within a consulting services space either with a systems integrator or product organization (preferred)
• Proven experience delivering critical initiatives and/or programs for a firm-based model or product company (preferred)
• Ability to build assets from scratch including marketing, sales and strategy solutions
• Ability to maneuver and work with the C-Suite during a strategy cycle including work shopping (preferred)
• Experience working with global procurement leads to negotiate pricing and deal strategy

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