Database DevOps Engineer

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Job Category

Products and Technology

Job Details

We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

The CRM Database Sustaining Engineering Team deploys and leads some of the largest and most trusted databases in the world. Our customers rely on us to keep their data safe and highly available.

Check out our "We are Salesforce Engineering" video below
We are Salesforce Engineering

About the Position:

We are currently looking for multiple positions for Database Engineers in Dublin, Ireland for our distributed team. The ideal candidate would be a cloud DevOps Engineer with a strong database background and public cloud background (eg AWS, GCP) to work with a team that is responsible for the architecture, design, developing and testing the next generation of RDBMS. You will need familiarity with database internals, distributed systems, high availability, replication, scalability and performance. You will be participating in Database Reliability responsibility for Salesforce databases infrastructure. You must have outstanding verbal and written communication skills. Key to this position will be a beginner's approach, Can Do Attitude, a focus on technology excellence and Reliability software development in a secure, high-performance, highly available (99.99%) and fully resilient infrastructure.

The CRM Database Sustaining Engineering team is a fast-paced, dynamic, global team delivering and supporting databases & its cloud infrastructure to meet the meaningful growth needs of the business. In this role, you will collaborate with other Application, Systems, Network, Database, Storage and other infrastructure Engineering teams in delivering innovative solutions in an agile, multifaceted environment. You will be part of the Distributed Team and engage in 24*7 support responsibility within Europe. Being part of a distributed team, you will need to occasionally be flexible in your working hours to be in sync globally. You will also be investing yourself into Salesforce cloud database running on groundbreaking cloud technology & responsible for its reliability.

Job Requirements

• Bachelors in Computer Science or Engineering, or equivalent experience.

• Experience as a DBA, Database Engineer, or similar role is required.

• Broad and deep knowledge of at least 2 relational databases, including Oracle, PostgreSQL & MySQL.

• A cloud certification (such as AWS / GCP cloud certification) is essential and highly desirable.

• Experience with related cloud technologies: Docker, Spinnaker, Terraform, Helm, Jenkins, GIT etc. Exposure to zookeeper fundamentals & Kubernetes is highly desirable.

• Familiarity with Cloud technologies such as RDS, Redshift, DynamoDB, IAM, EC2, S3, CLI, SDK, or equivalent cloud services.

• Exposure and deep understanding of non-relational database technologies as well as preferable Hadoop, HDFS, or equivalent technologies.

• Excellent problem-solving skills and Experienced with Production Incident Management / Root Cause analysis.

• Experience with important distributed systems service, including supporting Database Production Infrastructure with 24x7x365 support responsibilities.

• Exposure to a fast pace environment with large scale cloud infrastructure setup.

• Proficiency in coding in UNIX shell and SQL, and at least one procedural language such as Python, Ruby, Java, Perl, and C++.

• Excellent speaking-listening-writing skills, attention to detail, proactive self-starter.

PREFERRED QUALIFICATIONS

• Experience with DevOps (CI/CD, Docker, Kubernetes, EKS, GKE, deployment to AWS).

• Exposure to Hadoop Filesystem, Apache Zookeeper/Bookkeeper is a plus.

• Knowledge of metrics & monitoring (e.g., Grafana, Splunk, Argus etc.)

• Experience in Infrastructure as Code / Automation is advantageous.

• Should have worked in Agile methodology .

• Solid understanding of all software development process phases, from initial requirements to operational support.

• Ability to deliver initiatives & Innovation from conception through completion.

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