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The Onboarding Training Analyst is a member of the Global Enablement organisation and is a passionate learning professional. This trainer focuses on delivering in person New Hire Onboarding courses to welcome our new hires in the sales organisation. This individual works closely with the Global Enablement Onboarding Hub Lead to ensure that new hires have the best onboarding experience and learn the Salesforce Way to be productive in their roles quickly. Their deep background in training delivery allows them to implement each onboarding program seamlessly to ensure they run on time with high energy.
Supervise all onsite logistics for the event to ensure the rooms are set up with the right equipment working closely with our Real Estate Business Partners and Global Logistics Team
Train our new hire sellers on how to do their job, so they are ready to maximise the Customer 360 Methodology to engage with customers and deliver value and to sell and exceed their performance goals
Lead engaging training exercises to test our employees knowledge of topics
Ensure our new hires are clear on key onboarding achievements ranging from prework, class times, homework and certification requirements
Execute each bootcamp with proven program management skills, knowing what to prioritize and why, knowing who to keep informed, why, and how often, and knowing when to escalate.
Drive slack engagement within each cohort for engagement and support
Aggregate all participant scores inclusive of attendance to share with leaders
Preferred Qualifications and Skills:
Strong relevant experience, including corporate learning experience and event management, in a mid-to large-sized organization.
Office-Based: Employees lives within 40 miles of an office who is encouraged to be in the office 4 to 5 days a week based on job role/function to deliver in person training
Good interpersonal and communication skills; who can best support our new hires
PASSION: Passionate about Customer Success
BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
LEADERSHIP: Self-aware and problem solver; proficient at building strong relationships and managing personnel
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
TEAM PLAYER: Proficient at collaboration and working with members of a team
URGENCY: Ability to move fast and drive business value and results
OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
ADAPTABLE: Excels in high levels of uncertainty and change
COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource base
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Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.
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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, ...