, and artificial intelligence that enables us to make more informed decisions in every dimension. We develop tools for financial forecasting, assessing customer health, uncovering adoption insights, data curation, and more, all designed to support another core value at Salesforce... customer success.
The DnA team is organized into four Pillars:
The T&P (Technology and Product) Pillar of the DnA team serves as analytical partners and trusted advisors to General Managers of Salesforce business lines, as well as to product managers and their maker teams. We empower GMs to grow adoption, retention, and ACV. We empower makers to build easy-to-use and performant products that unlock value
The Success Pillar exists to drive outcomes for our customers and Salesforce, using the collective mind of DnA to create delightful digital experiences that dazzle stakeholders, boost productivity, and foster a culture of continuous learning and growth
The Sales Pillar helps Sellers and Sales Leaders see the future by providing a predictable view of the business. We develop a scalable, data-driven way to plan our seller capacity, sales territories, and long-range plan. Our team will directly increase AE productivity, increase our margin, and build a foundation for a strong Salesforce
The Transformation Pillar exists to measure, inform, and therefore manage change across the enterprise for initiatives such as margin
We are hiring Decision Scientists across all four Pillars. As a Decision Scientist, you will deliver key insights and analyses that help Salesforce leaders and teams make key decisions that shape strategy, operations, the way we develop products, the way we sell, the way we interact with customers, and much more. You will acquire deep knowledge and understanding of Salesforce products and business goals, build and manage cross-functional relationships, and communicate through digestible, relevant, and actionable storytelling. You will manage data and insights as a product, partnering with data product managers, data engineers, data scientists, ML engineers, visualization engineers, and many other DnA teammates to deliver data products, such as dashboards, ML apps, automation, and much more. You will use business thinking, engineering skills, statistical techniques, and data science practices - such as experimentation, forecasting, clustering, etc. - to wrangle data and deliver relevant and trustworthy insights.
Learn more about our culture:
Our Story & Core Values: Bringing People together changes everything
Women Leadership: How Salesforce is nurturing women tech leaders of the future
Everyone can be a Trailblazer with Salesforce
Why Bring Your Kids to Work Day is so much more than one day of fun
Success in the Role: What would it look like?
As a Decision Scientist, you are
You will support the expansion of Salesforce data culture by growing new relationships, hosting learning sessions, integrating or designing new tools, and improving team processes
5+ years of experience in data analytics or data science or a master's degree in data science, statistics, applied mathematics, analytics or a related field, or equivalent alternative education, skills, and/or practical equivalent experience
You are proficient in common analytical programming languages (e.g. Python or R) and SQL
You have a strong understanding of statistical and machine learning methods such as A/B testing, experiment design, causal inference, quasi-experimental methods, common ML models, recommendation systems etc.
You are familiar with end-to-end data development, including data model design, quality review, deployment, and maintenance
You are proficient in telling data stories in a wide range of formats, including slides, charts, and dashboards (e.g. Tableau), and can coherently articulate the business impact of your insights product
You are able to plan projects in detail, set schedules, coordinate resources across product, data, and engineering teams, complete projects end-to-end, and make sure timelines and quality expectations are met
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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at https://www.equality.com and explore our company benefits at https://www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
For Washington-based roles, the base salary hiring range for this position is $125,700 to $243,100.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://https://www.salesforcebenefits.com.