Lead Operations Lead

Salesforce

3.8

(114)

Multiple Locations

Why you should apply for a job to Salesforce:

  • 63% say women are treated fairly and equally to men
  • 70% would recommend this company to other women
  • 81% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Time off and leaves
  • Perks, such as discounts, commuter benefits & educational reimbursement
  • Mental health, parenting and childcare resources
  • #JR244116

    Position summary

    nd Sales with the insights and measurement tools vital to uncover key insights and drive successful business outcomes. This individual will collaborate closely with the Marketing and Sales departments to optimize the lead funnel from initial assignment through to the final sale. The ideal candidate will be well-versed in all facets of the lead funnel, operations, and attribution, aiming to provide the organization with a cohesive perspective on, and adherence to, the Service Level Agreements (SLAs) associated with the lead funnel and subsequent Sales activities.

    To excel in this role, one must be adept at cross-functional partnership, ensuring that the orgs meet their SLAs and targets, and provide robust analytical and problem-solving capabilities.

    Primary Responsibilities:

    • Develop and implement operational strategies focused on optimizing the Lead Funnel and Qualification process, aligning with Marketing Performance, CMO Analytics, and supporting Sales functions.

    • Oversee Funnel Management, ensuring Sales follows a consistent process for lead quality, follow-up, and conversion, while also representing Lead Operations in strategic meetings with org leadership.

    • Perform regular evaluations of the lead management process, identifying improvement areas, and adjusting strategies to meet targets, including reporting on key performance metrics during quarterly reviews.

    • Strengthen alignment with Sales, fostering relationships and coordinating marketing initiatives across customer segments, regions, and product lines, with a focus on efficiency and process improvements.

    • Apply data analysis to guide decision-making on lead quality and conversion rates, and collaborate with various teams to ensure a unified approach to lead management and risk mitigation, adhering to industry and company standards.

    Qualifications:

    • Adaptability and investigative prowess to understand complex issues, with a proven ability to prioritize and respond quickly to dynamic demands in a high-pressure environment.

    • A track record of effective communication and idea execution, with the capacity to engage various partners and reconcile differing viewpoints.

    Experience:

    • A BS/BA degree in Marketing, Economics, Finance, Business, or a related field is required.

    • You should have 5-10 years of experience in consulting, sales, revenue marketing, program management, or strategy.

    • Experience with Salesforce products, Google Analytics, and Tableau is highly valued.

    • A background in Enterprise Sales and Marketing in a B2B context.

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    Posting Statement

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at https://www.equality.com and explore our company benefits at https://www.salesforcebenefits.com.

    Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

    Salesforce welcomes all.

    Why you should apply for a job to Salesforce:

  • 63% say women are treated fairly and equally to men
  • 70% would recommend this company to other women
  • 81% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Time off and leaves
  • Perks, such as discounts, commuter benefits & educational reimbursement
  • Mental health, parenting and childcare resources