Lead Performance Engineer (Software Engineering LMTS)

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Data Cloud is our new real-time platform for customer magic.

Data Cloud enables companies to unify customer data, lead identity and consent, segment and activate audiences, and optimize engagement with powered insights. In addition, companies can now build a single view of their customers to deliver personalized engagement across marketing, commerce, sales, and service. You'll be a part of the platform team that is working on building large scale distributed services across all core areas of the platform covering data ingestion, big data management, big data storage, big data processing, analytics/insights, profile graphs, segmentation, and activations. All the teams are dev/ops focused and lead the end to end pipelines from development through production and support.

We are seeking an experienced software engineer to join a premier team of highly motivated software engineers and infrastructure authorities. As an engineer, you have technical knowledge and hands-on experience in large scale distributed system architecture, development and deployment, public cloud infrastructure, cloud scale storage technologies and their performance and cost characteristics.

More specifically, you will be joining a premier performance, scalability, and reliability team responsible for ensuring that the Data Cloud system can scale to meet the demands of our customers. This team provides technical analysis of the performance characteristics of the entire system and assists other teams in finding solutions if performance problems are encountered.

The ideal candidate learns quickly, works autonomously and efficiently in fast-paced, ambiguous environments, is team driven and solves sophisticated problems enduringly.

Responsibilities:

• Lead technical projects by example in delivering high-quality features by being a high-performing hybrid Engineer.

• Provide technical coaching to team members to help improve their overall skills and knowledge, primarily by using techniques such as pair-programming and reviews.

• Work with engineers on the design, deployment and continuous improvement of performance, scalability, and reliability tests

• Architect, design, develop, and maintain key software automation components

• Continuously raise our standard of engineering excellence by implementing standard processes for coding, testing, and deployment

• Provide technical and architectural leadership in a global and diverse organization

• Automate, optimize and drive efficiency of effort, code and process.

• Resolve sophisticated technical issues and drive innovations that improve system availability, resilience and performance.

• Create, maintain and share user documentation used by engineers and other team members.

Required Skills/Experience:

• Bachelor's Degree in CS or any engineering field / equivalent experience

• 8+ years of software engineering experience

• Moderate experience in public cloud computing architecture (ex. AWS, GCP, etc.)

• Hands-on experience with mentoring and coaching team members to improve their technical abilities

• Strong programming skills in either Java, Javascript, C++ or other object-oriented languages

• Ability to work multi-functionally to articulate, measure, and tackle performance issues

• Hands-on experience with performance measurement, evaluation, and optimization

• Passion for continuous improvement and learning new technologies

• Experience with CI/CD and micro service platforms

• Experience with monitoring, alerts, and logging and solving technical problems

• Ability to communicate as an authority clearly and optimally that results in impact to other development teams

• Flexibility to adjust to changing/multiple priorities and technologies

Preferred Experience:

• Java / Spring Framework / Python / Javascript
• Knowledge of database/datalake performance fundamentals: SQL, schema, internals
• Experience working with Apache Spark and/or Presto (Trino)
• Experience in industry-standard performance tools (ex. k6, JMeter, Gatling)
• Experience evaluating and interpreting large volumes of production data using Splunk (or other equivalent tools) to evaluate throughput, latency, memory and CPU utilization
• Understanding of back-end systems and API’s, developer tools and compilers
• Knowledge in automated deployment and configuration updates using Docker, Spinnaker, Jenkins, Kubernetes

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at https://www.equality.com and explore our company benefits at https://www.salesforcebenefits.com.

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