Manager, Product, Pricing & Integrations Operations

Salesforce

3.8

(122)

Indianapolis, IN

Why you should apply for a job to Salesforce:

  • 64% say women are treated fairly and equally to men
  • 72% would recommend this company to other women
  • 84% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Time off and leaves
  • Perks, such as discounts, commuter benefits & educational reimbursement
  • Mental health, parenting and childcare resources
  • #JR278605

    Position summary

    onsible for working with product managers to assess the operational readiness of their products and guide them towards solution options and risk mitigation. The individual we are seeking is self-directed and team-oriented with the ability to understand the needs of technical/business/sales users, and deliver projects and tasks necessary to make everyone successful. The individual will be responsible for deeply understanding both Salesforce's quote to cash operations and product strategies, detecting gaps in Salesforce's ability to deliver novel products, collaborating with product, strategy and finance partners to design solution recommendations, assisting with release management, designing and documenting new processes built on feedback, building reports, analyzing data, and producing process documentation. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements, track all project tasks and issues and communicate project needs with leadership.

    This is a hybrid role and connects in the office 3 days per week.

    Your Impact:

    • Drive process and technical system improvements

    • Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.

    • Manage projects including tracking tasks, issues, system requirements, and risks

    • Learn to configure product data in Salesforce and understand it's downstream implications across quote to cash and finance

    • Identify product packaging and quoting business requirements and system impacts

    • Lead in the analysis, design, testing, and implementation of new product configurations

    • Develop thought leadership in Salesforce's product catalog to influence product packaging and product strategy decisions

    Required Skills/Experience:

    • Bachelor's degree OR equivalent experience and knowledge

    • 3-5 years in complex business and technical environments (management consulting and/or product management experience preferred)

    • Strong project management methodology (PMP certification preferred)

    • Technical and functional knowledge of Salesforce CRM

    • Prior experience as a Business Analyst or Project Manager

    • Prior experience with New Product Introductions processes, Product Management, Technical Project Management, Business Operations, Quote to Cash Operations and/or M&A Operations

    • Demonstrated ability to drive process improvements, problem-solve, and produce results in a collaborative environment

    • A self-starter, motivated, detail oriented, has excellent problem-solving skills, and takes ownership of work. You must thrive on working with complex problems and identifying and creating solutions that address business needs, knowing how and when to present findings to executives and facilitate decisions

    • Solid organizational skills, process orientation, and attention to detail required

    • Able to think independently and consider cross-functional and downstream impacts

    • Staging and deploying product configuration data for a release (major, patch, and e-release)

    • Troubleshooting of release blockers (hardware, configuration, code)

    • Responding to incidents in a production environment, such as investigating and remediating possible service delivery failures

    • Product & Price Book / Product Catalog management experience is a plus

    • Self-motivated with the ability to work with minimal direction and excellent follow through with all matters

    • Detailed, organized, and results oriented

    • "Get it done" demeanor with a strong sense of team

    Accommodations

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    Posting Statement

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at https://www.equality.com and explore our company benefits at https://www.salesforcebenefits.com.

    Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

    Salesforce welcomes all.

    Why you should apply for a job to Salesforce:

  • 64% say women are treated fairly and equally to men
  • 72% would recommend this company to other women
  • 84% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Time off and leaves
  • Perks, such as discounts, commuter benefits & educational reimbursement
  • Mental health, parenting and childcare resources