Principal ISV Platform Expert

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Job Category

Alliances & Channels

Job Details

As part of the Salesforce Technology, Marketing, and Products organization, the ISV Platform Expert focuses exclusively on the #1 marketplace for enterprise solutions - the Salesforce AppExchange.

The Salesforce Appexchange team is looking for a passionate Principal ISV Platform Expert - Use your strong technical and communication skills to engage with in-market ISV Partners to educate and evangelize on platform technologies like Genie, CRM Analytics, Marketing Cloud, and Commerce Cloud.

In this role, you will be the trusted advisor and authority on platform technologies for Salesforce’s ISVs globally. You will be aligned with internal Product Teams and Cloud GMs, and this role requires extensive collaboration with our Leadership teams and other partner organizations across the company. This role will own and drive the strategy and execution for growing the adoption of these key platform technologies in ISV solutions.

The right candidate is a self-starter who drives action and results; is comfortable flexing between strategy and execution, and demonstrates a positive attitude, strong interpersonal skills, and flexibility. The ideal expert combines intellectual curiosity with empathy for partners and their sophisticated real-life challenges.

To be successful, you must be enthusiastic about the Salesforce Platform Technologies and be willing to roll your sleeves to code, build working demos, and assist partners in using Salesforce’s extraordinary AppExchange technologies to distribute their solutions.

In addition to your hands-on partner enablement work, you will have a broad impact on the partner community through presenting conference sessions, delivering webinars, writing blogs, and working with Salesforce R&D teams to influence product roadmaps to meet partner use cases.

Required Skills/Experience:

• Experience in analyzing business requirements and designing solutions
• Experience with developing and delivering solutions on key Salesforce platform technologies
• Solid understanding of anti-patterns & standard processes developing on the platform using Salesforce development tools
• Building hybrid applications using a combination of on-platform and off-platform solutions
• Currently certified in or acquire these certifications within 3 months of hire
  • Platform Developer I
  • Javascript Developer I
• Willingness to keep learning new Salesforce platform technologies and acquire these certifications within 12 months of hire​
  • Platform Developer II
• Proven track record in performing well in a fast-paced environment with strong organizational skills to effectively manage numerous projects with tight deadlines.
• Excellent oral, written, and presentation skills, and a confident communicator with the ability to present sophisticated issues and solutions with clarity to both technical and non-technical audiences.
• Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team-oriented approach to problem-solving.
• A related technical degree required.

Also, would be great if you have:

• Knowledge of common Javascript frameworks like React or Angular
• 10+ yrs experience as an Enterprise Software Development, Technical Architect, Solution Engineer, or Consultant in a customer-facing role
• Experience with building and deploying flow-based applications on AppExchange
• Experience presenting at technical conferences and executive briefings.
• Application Architect certification
• Experience with other cloud-based Business Process Management (BPM) tools
• Experience crafting highly scalable applications

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