Reconciliation Action Plan Lead, Senior Manager - [Identified]

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Job Category

Program/Project Management

Job Details

This position has been identified and designated for Aboriginal and Torres Strait Islander people only under section 126 of the Anti-Discrimination Act 1977 (NSW).

Salesforce acknowledges the Traditional owners and ongoing Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past, present and emerging and extend that respect to all First Nations people across the globe.

At Salesforce Australia, our vision for reconciliation is to enable greater access and equity for Aboriginal and Torres Strait Islander peoples to the opportunities presented in a digital-first world. We are committed to a shared national identity that recognises and prioritises social, economic and cultural inclusion of all Aboriginal and Torres Strait Islander peoples.

Our core values of Trust, Customer Success, Innovation, Sustainability and Equality, are the foundation of Salesforce. These values encourage our vision for reconciliation to build social value, demonstrate mutual respect, and establish significant relationships that will inspire change in partnership with Australia’s First Nations people.

Our Innovate Reconciliation Action Plan (RAP) can be found here and a summary of our journey to date here.

The role duly reports to the office of Chief Operations Officer (COO) in Australia and New Zealand (ANZ) and the ANZ Leadership Team to ensure alignment with the Office of Equality. Salesforce offers significant benefits to all full-time employees including family health insurance, wellness and education reimbursements and many more. Please see below for more details. 

As the RAP Leader, you will be responsible for developing, driving, and delivering the Salesforce ANZ RAP. You will lead all RAP activity as well as influencing, driving, and support internal collaborators to deliver on our commitments.

You will lead our RAP Governance Groups, RAP Working Committees and the External First Nations Advisory. You will partner with work-stream leads across the ANZ business to drive accountability, ensure progress, establish reporting frameworks, identify barriers to delivery and areas for further impact.

You will bring specialised strategic recommendations to our Governance Groups which advance Salesforce’s impact and contribution to a reconciled Australia. Critical to this is ensuring recommendations are developed in consultation with First Nations employees, customers, partners, consultants and communities.

To be successful in this role you’ll have:

• A strong passion and deep understanding of diversity, inclusion and equality with First Nations Engagement is crucial.

• A strong understanding of the challenges faced by organisations with broad stakeholders in building a Reconciliation Action Plan coupled with lived experience of Aboriginal cultural values and heritage.

• Experience in strengthening relationships with senior leaders. Ability to influence the business to increase leadership dedication and accountability for Reconciliation efforts

• A successful track record of strategic project management initiatives with tangible outcomes in ambiguity with multiple collaborators in a highly matrixed and fast-growing organisation.

• Experience supporting a Technology or Product organisation is a plus, but not required.

Responsibilities

Strategy:

• Advance Salesforce’s RAP by leading the Salesforce RAP Governance Groups (Executive Group, Working Group, Local Implementation Group and First Nations External Advisory) to deliver on our current Innovate commitments and forge a path forward.

• Apply expertise and key findings to deliver against broader equality initiatives

• Ensure effective consultation and engagement with First Nations peoples so that equity and self-determination are at the core of our strategy.

• Provide strategic mentorship to Employee Success, Employee Relations, Procurement, Government Affairs, Alliances and Channels, Real Estate and Workplace Services, Communications and Marketing RAP Leads.

• Partner with our employee resource group WINDforce (Worldwide Indigenous Network of Diversity), the global Office of Equality and the New Zealand Leadership team to assist with regional strategies.

Project Management:

• Develop an ongoing RAP Management Plan and maintain RAP Terms of Reference.

• Co-ordinate, develop materials for and lead all the Salesforce RAP Governance Groups (Executive Group, Working Group, Local Implementation Group and External Advisory).

• Develop overarching reporting frameworks and processes to scale the progression of the RAP, including the yearly report to Reconciliation Australia and Salesforce website update.

Governance:

• Develop an ongoing RAP Management Plan, maintain RAP Terms of Reference, chair our four RAP Governance Groups, and develop materials for and lead all Governance Group meetings.

• Meet with RAP Key Focus Areas (KFA) leads to confirm actions, commitments, provide data-driven reports on the progression of the RAP.

• Collaborate with leadership and cross-functional teams to expand on the efforts currently underway with precision, accountability and impact.

• Establish and maintain reporting systems to measure the cumulative impact, and success of existing initiatives and inform opportunities for new initiatives. Manage RAP external reporting process to Reconciliation Australia and produce an impact report for our external website.

• In collaboration with COE’s review existing organisational policies and recommend improvements to improve inclusivity within the workplace for First Nations peoples.

Engagement:

• Lead the ongoing collaboration with First Nations community leaders and key stakeholders, including government, partners, customers and other leading RAP organisations, to own effective relationships that will support the strategic direction of the RAP.

• Act as the key point of contact for external partners and the assessment of new opportunities.

• Engage staff in reconciliation by providing strategic mentorship and oversight to organisation-wide RAP strategies in partnership with Salesforce Equality Group WINDforce, internal communications and employee engagement.

• Partner with Salesforce Equality Group WINDforce (Worldwide Indigenous Network of Diversity), Communications, PR, Marketing and Government Affairs to promote and engage staff in RAP activity, build cultural proficiency and drive systemic change advocacy internally and externally.

• Facilitate representation at key events which advance progress towards a reconciled Australia.

Salesforce Employee Benefits

Employee Stock Purchase Program

Health Insurance for your family

Financial Wellness Assistance

Wellness and Education Reimbursements

Employee Assistance Program

Parental Leave

Parenting and Caregiving Support

Fertility and Adoption Reimbursement Program

For more information visit our APAC Benefits page here

Accommodations

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