Sales Development Representative NGO, Italian Speaker

r core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Start Date: ASAP

Location: Dublin

Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World's #1 CRM, by researching and identifying net-new business opportunities - you will have a direct impact in our revenue generation goals. This role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders.

We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.

JOB DESCRIPTION:

As a Sales Development Representative (SDR) in the NGO industry within our Public Sector Vertical, you will support the NGO Sales Team by leveraging demand-generation efforts from the Field Marketing team and qualifying inbound leads. Your success will be measured by a monthly quota of qualified opportunities and closed business, allowing you to challenge the status quo. This entry-level role serves as a gateway to a client-facing sales career at Salesforce, providing insight into our sales processes. SDRs play a crucial role in shaping marketing strategies and targeted engagements based on customer interactions, while continuously improving their skills through mentorship and coaching.

What You'll Do

The Sales Development Representative will generate new business pipeline and interest through calling on inbound leads.

• Create a great first impression for prospects and customers by providing them with a world-class experience

• Qualify leads ranging from inbound calls, chats, website downloads, content syndication from third party websites, and webinars across all products in the Salesforce Portfolio (Core Products, Marketing Cloud, Slack, Tableau and Mulesoft)

• Managing a high volume of inbound leads with a strategy on prioritization of your leads

• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle

• Building a point of view on how to help qualify customers needs

• Speaking to value and return on investment vs. technical functionality

• Learning how to anticipate and prepare for objections

• Researching and understanding various lines of business and personas

What's In It For You

• Being part of an International Team

• Build a solid foundation on tech sales and NGO Industry

• Develop strategic partnerships with experienced Account Executives across all lines of business to help generate new business

• Work hands-on with Salesforce products and expand your technical knowledge

MINIMUM QUALIFICATIONS:

• Must be within less than 1-year of having completed a Bachelor's Degree or Advanced Degree from the start date of this role OR graduate/alumni/participant of a workforce development training program (i.e. re:work, Year Up, i.c.stars, etc.)

• Strong desire to be in technology sales

• Long-term interest in a client-facing sales career

• Self-Starter, high energy and positive attitude

• Competitive spirit and the drive for results

• Coachable and Comfortable working in a fast-paced and dynamic environment

• Superior organizational skills and attention to detail

• Excellent written/verbal communication skills in both English and Italian

PREFERRED QUALIFICATIONS:

• Fluency in French is a plus

• Experiences in NGOs appreciated (internship, volunteering)

• Previous internship or full-time corporate sales experience

• B2B software sales experience is a plus

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.