Salesforce Technical Architect

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Job Category

Customer Success Group

Job Details

The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Financial Services and Health & Insurance industry solutions.

As a Technical Architect, you will become a deep product expert with Industry FSC, HLS, INS applications, and work closely with our Sales and delivery teams to ensure customer success.

The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. 

RESPONSIBILITIES :

• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.

• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.

• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.

• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders

• Guide our customers, partners, and implementation teams on how best to execute digital transformation with the Salesforce platform using Salesforce Industries.

• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce

• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.

• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs

• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

MUST HAVES:

• Overall 10+ years IT experience with 6+ years in Salesforce, min 3 years as a Salesforce Technical Architect

• Expertise in One or Multiples of -> Salesforce Financial Services Cloud (FSC), Health Cloud, Vlocity Health and Insurance, Sales/Service/Experience Cloud and Vlocity Omnistudio

• Integration Architecture

• Platform Security

• Identity and Access Management / Integration Security

• Sharing and Visibility

• Data Architecture and Management

• Architectural Design Patterns

• Apex Design Patterns

• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC

• and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)

QUALIFICATIONS:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)"

• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)

• OmniStudio Developer/Consultant

• Health/Insurance Quoting Developer

Accommodations

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