ties across Service Cloud including Field Service, Service Cloud, Voice and Digital engagement.
You will work in partnership with the existing account owners and will carry quota for the Service Cloud product sales.
In this role you will formulate and implement a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. This role will work with Commercial Enterprise customers -existing accounts as well as prospects- and seek to build new relationships in a set of assigned territories.
This unique position collaborates internally and externally to position the incredible value of key Service Cloud solutions including Field Service, Service Cloud Voice and Digital Engagement for Customers and Prospects.
You will work closely with current- and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will identify opportunities across the Service Cloud solution to help them reach their business goals and blaze new trails within their organizations.
You will contribute to our business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Develop and implement successful campaigns across the Service cloud L2 and L3 install base, prospects and whitespace
Personally build new leads from prospecting efforts and assist others to qualify leads & sales opportunities thoroughly
Leverage business from new & established relationships
Strategize, negotiate & close business
Understand the commercial aspects of the Service Cloud solution
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities
Be customer-facing as required
Key characteristics we look for in you
Several relevant years of experience as a value-seller, be it Field Service SW; Contact Center SW; Chatbots, AI, etc.
Ability to amplify the Service Cloud message and multiply the message across all key stakeholders whether internal or external
Ability to multi-task
Committed to continuous learning.
Curious - always asking why
Ability to collaborate with multiple internal plus external stakeholders to drive the best outcome for the customer and Salesforce
Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy
Strong sales discipline
Resilient, fearless and works well in a team
Fabulous negotiation and collaboration skills
Sees a path forward no matter the challenges
Enjoy running a high-energy sector.
Domestic Travel may be required.
Strong organisational and time management skills
Public speaking / on-stage presentation skills; storytelling
Enjoy working with customers and taking them on the Salesforce Customer Journey
Fluent Danish & English and Right to work in Denmark
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