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Customer Success Group
As an Engineer on the Signature Support team, you will be working closely with some of Salesforce Commerce Cloud’s outstanding customers — collaborating with their development teams and operations teams on quickly finding resolutions to sophisticated problems, issues, and incidents..
Our Support team are guides on the Commerce Cloud platform from the development tools, to the API, to the merchandising functionality, and the operational capabilities — this team provides the highest levels of support and mentorship to our Signature customers.
You’ll work closely and collaboratively with development teams, operations teams, and merchandisers and marketers, as well as collaborating with internal teams, such as Engineering and Site Reliability.
Ultimately, being a part of a team delivering outstanding technical support and expertise to the outstanding customers on the industry’s leading B2C Commerce platform - Salesforce Commerce Cloud.
Bonus for specific experience with the following:
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Child care benefits
Short term disability
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, ...