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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
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The Salesforce Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations to communicate with their customers through email, mobile, social media, Web and marketing automation. We’re driven by a deep understanding of marketers’ needs. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology.
Customer Data Platform (CDP) is a new initiative under the Salesforce Marketing Cloud aimed at changing the future of digital marketing. CDP is a multimodal analytics SaaS solution that seamlessly acquires transactional and behavioral interactions, wrangles and curates data sets appropriately into graph, , tabular, time series and relational models to facilitate optimized query lookups , analytical processing and machine learning at scale in order to empower Sales , Service , Marketing, Web & Mobile Engagement apps with compelling customer experience & engagement.
The customer Data platform will enable companies to unify customer data, manage identity and consent, segment and activate audiences, and optimize engagement with powered insights. In addition, companies can now build a single view of their customers to deliver personalized engagement across marketing, commerce, sales, and service. You’ll be a part of the platform team that is working on building large scale distributed services across all core areas of the platform covering data ingestion, big data management, big data processing, analytics/insights, profile graphs, segmentation, and activations. All the teams are dev/ops focussed and own the end to end pipelines from development through production and support.
We solve customer problems with brilliant simplicity, style, and panache. We are willing to abandon bad ideas and outdated ways of thinking. We’re a global team with a flash mob agility to neutralize customer pain. We have a ferocious appetite for solving problems with engineering KungFu and social genius. We are the Customer Data Platform team in Salesforce. We do what’s right because it’s right. We make it easy. We make it work!
We are seeking an experienced Senior/Lead software engineer to join a world-class team of highly motivated software engineers and infrastructure experts. Your charter will be to deliver high-quality infrastructure automation tools, frameworks, workflows, and validation platforms that help Salesforce scale infrastructure to meet the phenomenal growth we are experiencing. The team looking to fill this position is focused on delivering a highly scalable, global, and performant API driven orchestration service for the automated delivery of physical and virtual server capacity across multiple providers.
As a SMTS you have deep technical knowledge of webscale infrastructure systems and will be responsible for leading and contributing to key projects in design, development, and post-release support of platforms, data frameworks, and validation tools, that are used by a variety of internal teams at salesforce.com. You will work on complex scaling challenges as we move our customers to new infrastructures seamlessly.
The ideal candidate learns quickly, works efficiently in fastpaced ambiguous environments, is team driven, solves complex problems permanently, and has an affinity for data and a bias for action.
Minimum 5+ years of development & design experience; design and implementation experience of large infrastructure projects with multiple teams
Design, develop, maintain and deploy Hadoop solutions, which collect various Apps/web log data from our server clusters, and consolidate it into a centralized HDFS/Hive location for consumption
Optimize and maintain our Hadoop infrastructure to streamline data processing and maximize efficiency
Work with the Application Development and Data Application teams in planning new features
Experience with Java and/or C++, Go, or Python in a Linux/UNIX data center environment
Experience with AWS, GCP and/or Azure platforms
Experience with open source projects like GitHub, Redis, Puppet, Terraform, Swagger, Spinnaker, RabbitMQ, Docker, and Kubernetes
Proven implementation skills – We expect the ideal candidate to have 3+ years of experience in data warehousing 2 projects with large data volumes (in Terabytes).
Experience owning and operating multiple instances of a mission-critical service
Experience with Agile development methodology and test-driven Development
Experience using telemetry and metrics to drive operational excellence
Experience balancing live site management, feature delivery, and retirement of technical debt
Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers.
Deep understanding of algorithms and data structures
Expert judgment, analytical and problem-solving skills
Bachelor's Degree in CS or any engineering discipline
Excellent written and verbal communication skills with outstanding attention to details
Excited by building reliable services on unreliable hardware.
Directly influence our journey towards zero-touch, highly scalable, reliable infrastructure services.
Provide technical and architectural leadership in a global and diverse organization.
Automate, optimize and drive efficiency of effort, code, and process.
Design, implement and maintain the infrastructure on which the Salesforce service runs.
Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance.
Create, maintain and share technical documentation used by engineers and other team members.
Provide mentorship to other team members and partner with other SMEs across the organization
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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salesforce welcomes all.
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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of ...