Solution Engineer, Net Zero

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Job Category

Sales

Job Details

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running, named as the number 1 Best Workplace in the UK for 2019 by Great Place to Work. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Our employees are encouraged to bring their authentic selves to work everyday and to embrace the key values of Trust, Customer Success, Innovation and Equality. Join us!

About the Position

The Net Zero Solutions Engineering team is a team of technology, industry and business process experts that support direct sales to prospects, customers, and partners by creating, packaging, and demonstrating innovative solutions for a client’s needs.

Primary requirements:

• • A proven track record of success – ideally a minimum 2 years of experience in a similar role

  • Be able to work with an extended sales team to plan and execute upon a targeted sales campaign

  • Having the curiosity and tenacity to undertake deep, relevant client discovery and to ensure that the resulting presentation and solution demonstration solves for the identified business challenges

  • Excellent presentation and communication skills, comfortable presenting to a crowd of a thousand, a CXO, or a small digital marketing team

  • A passion for story telling to bring customer engagements to life using impactful presentation and solution demonstration content

  • Having a business value mindset to maximise the impact of all Marketing Cloud solution messaging in a language that resonates with the customer

  • Agility to thrive on change, and variety, often working across multiple concurrent customer engagements

  • Be an autonomous self-starter that is able to manage and prioritise tasks effectively

  • Have technical expertise in any of the following technologies; Digital Marketing, CDP, CRM, Content Management, Analytics, and/or Real-time interaction management (RTIM)

  • Be up to date of the latest trends in customer experience management solutions

  • Have an appetite to innovate Salesforce solutions to drive improvements in both customer and colleague experience

  • Have a passion for continual personal development

It would be great if the candidate has:

• • Experience of positioning broader, integrated solutions that influences the Customer Experience, like Commerce & Service

  • Relevant digital marketing qualifications or equivalent work experience with demonstrated proficiency

  • Experience with product management or implementation

  • Working knowledge of email and web design technologies – HTML/DHTML, CSS, JavaScript, JSON, AMP or be willing and able to learn

  • An understanding of SQL and relational database design well enough to instill confidence in the most demanding of data specialists

  • Worked for a SaaS computing company

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