Solution Engineer, Slack

erse, and inspiring culture and look for people who are curious, inventive and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative. We believe that culture is the compass to success and so our Slack values are woven into the fabric of all we do.

Are you passionate about painting the vision of a new way to work? As a Solutions Engineer, you will be responsible for building solutions that revolutionize how customers collaborate and get work done by building relationships with key executives, selling directly to IT and business leaders, while also owning the technical elements of a value-oriented sales cycle.

What you will be doing
Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
Drive the discovery process, helping to uncover your customer's current pains and align to their business objectives
Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story
Partner with customers to design Slack based solutions that drive value and significant business impact
Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program
Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements
Contribute to the success of a rapidly growing and evolving SE organization
Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

What you should have
Recommended 4-6 Enterprise years of sales engineering or solution consulting experience in a SaaS organization
You should have experience positioning Slack for software engineering teams (Tech/Dev).
You should have experience positioning Slack in at least 2 separate "Line Of Business" or industries.
Excellent written and verbal communication skills (including emoji fluency); a knack for delivering compelling presentations and product demonstrations.
A consultative approach with solving your customer's business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!
Familiarity with the enterprise SaaS ecosystem
Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack!

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.