Sr. Manager, Special Projects

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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Team Overview

The Office of Ethical and Humane Use (OEHU) was formed with a mandate to ensure that Salesforce technology is used to help, not harm, society and to uphold the basic human rights of every human being. The Policy team plays a pivotal role in advancing and implementing ethical use policies and initiatives across Salesforce products and technologies.

OEHU is seeking a Senior Manager, Special Projects to play a pivotal role in advancing and managing ethical use policies and initiatives across Salesforce products and technologies. Working together with the Chief Ethical and Humane Use Officer, they will support the Office's policy function to plan and prioritize complex deliverables on projects that span across multiple product, operational, security, and legal teams.

Role Overview
The ideal candidate will have a strong analytical background, project management experience and be able to help advance the many priorities of our office. The candidate will be able to operate independently and be confident managing multiple internal stakeholders, balancing differing opinions and perspectives, and thinking strategically about project risk and execution in a fast moving environment. The candidate will have an understanding of the potential societal repercussions of emerging technologies and familiarity with principles that can be used to govern and resolve related ethical issues.

Job Responsibilities

• Drive time sensitive policy development work, partnering with subject matter experts to develop global policy standards according to content and products. Research specific subject matters, digest complex information and prepare recommendations on key topics and cases. 
• Lead global cross-functional coordination for special projects, including product policy research, development, and other special projects working closely with Product, Communications, Government Affairs, Legal, Operations, and Security teams. 
• Produce and present internal communications for senior leadership to inform them of ongoing situations, analyze large amounts of data, and create strategic recommendations that are customized for each audience.
• Communicate forward-looking, solution-based recommendations to drive innovative solutions to protect Salesforce’s platform and end users from ethical risks internationally. 
• Convey priorities, resolve or escalate issues, and coordinate work to enable timely project deliverables. 
• Serve as a liaison with executives, general managers, and other cross-functional stakeholders to ensure organizational goals are met.
• Drive strategy on how to address gaps between global policy and implementation in product & use specific cases.

Requirements

• Bachelor’s degree in public policy, law, political science, international relations, risk management, or related discipline.
• 5+ years experience in policy, legal, risk, or project management.
• Strong analytical ability - able to take a complex problem, synthesize detailed information from multiple sources, and construct nuanced top-line recommendations on the path forward. Ability to consider an issue from multiple points of view and weigh the merits of all perspectives.
• Highly organized with experience thriving in high-pressure, time-sensitive scenarios.
• Experience creating complex, cross-team project plans from beginning to completion; prior success in driving execution of large-scale project plans with multiple teams to support business goals.
• Strong communication skills (written and verbal). You are comfortable presenting ideas to diverse teams and individuals in multiple formats, from slide decks, memos, to informal chats. 
• Strong analytical ability-- able to take a complex problem, synthesize detailed information from multiple sources, and construct nuanced top-line recommendations on the path forward. Ability to consider an issue from multiple points of view and weigh the merits of all perspectives.
• Experience providing decision support and advice to leadership. 
• Fluency in languages in addition to English (particularly French, German, Spanish, Portuguese, Italian, and Japanese) and regional expertise is a plus.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at https://www.equality.com and explore our company benefits at https://www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction https://records.For New York-based roles, the base salary hiring range for this position is $188,200 to $258,https://700.For Washington-based roles, the base salary hiring range for this position is $172,500 to $237,https://200.For California-based roles, the base salary hiring range for this position is $188,200 to $258,https://700.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.