Japan is looking to add a Customer Success Architect (CSA) to their organization to help us further define new processes, structures, and positions while guiding our customers to thrive and grow on MuleSoft’s Anypoint Platform.
As a MuleSoft CSA, you will work closely with our most strategic accounts to understand their business challenges and identify how MuleSoft Anypoint Platform can help create a solution that will allow their business to be more agile, flexible, and successful. You will help to advance integration maturity and cost-effectiveness by providing guidance around common patterns, centralized management, shared infrastructure, technical leadership, and other best practices. You will also work with customers to set up centers for enablement, including the identification of MuleSoft experts, knowledge and code repositories, and reusable components.
What you’ll achieve:
What you’ll need to be successful:
High-level fluency in Japanese and business-fluency in English
Ability to evaluate architecture and infrastructure to uncover technical needs. Based on these discoveries, make recommendations for improvement with different lines of business while making use of the MuleSoft platform and supporting applications
Experience with using a JAVA IDE (Eclipse, Intelli J, Netbeans) along with Tomcat, XML, JMS, API design and management, and SOA/Integration technologies
Comfortable multitasking across parallel work streams, juggling different roles and priorities in each
Deeply motivated by making customers successful and expanding their use of MuleSoft products and services
About MuleSoft, a Salesforce company
Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, McDonald’s, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row.
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