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Customer Success Group
Salesforce’s worldwide Success Services team is a global network of Salesforce employees focused on ensuring our customers’ success. Our motto that we try to live each and every day is: "Your Success is our Success." To that end, we strive to build long-term relationships with customers so that we can learn about their businesses and drive real value based on their “self-defined” goals—not ours.
We are looking for a Japan Success Plan Advisor to understand the market needs and help create and sell Success Plan product offerings, including Premier Success Plan and Signature. The Success Plan Advisor - Premier will partner with Product Management, Marketing and Sales teams, and Delivery Teams to identify customers’ wants and needs, target accounts for Premier & Signature Service, to enable continued Customer Success.
Your Impact (Success):
Your Impact (Responsibilities):
Minimum Requirements :
Minimum 5 years relevant work experience in License Sales or Services Sales or Product Management (consulting, technical support or training) required.
Sales Enablement Skills to maximize Service Business.
Demonstrated ability to connect with both technical and line of business executives.
Excellent executive presence with strong written and verbal communication skills.
Fluent proficiency in Korean & Japanese, Business English communication skill required
CRM experience /Marketing Automation great plus.
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Child care benefits
Short term disability
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, ...