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Customer Success Group
Job Title: Technical Consultant / Technical Architect
Location: Paris, France
At Salesforce, there is nothing more important than the success of our customers! Salesforce Professional Services, operating in the Salesforce Customer Success Group (CSG) are a team of trusted advisers, fundamental to the success of our customers. We help customers unleash the full power of Salesforce, find and implement solutions, and provide guidance on how to maximise value from our platform.
The Consulting Services team in Southern EMEA is continuously growing, and we are currently looking for Technical Architects.
Technical Architects collaborate with our customers and partners during project planning and implementation to share their comprehensive knowledge of the Salesforce platform and product suite to craft the solution.
As such, they will often be part of the scaled agile organisation. Depending on seniority and experience as well as business need will be part of teams in the hands-on delivery of solutions.
Technical Architects are mostly aligned to one customer and sometimes to several customers, working as technology advisors, evaluating the business and technical requirements, guiding technical discussions, helping define the implementation approach and responsible for key deliverables.
Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in technical delivery aspects.
A successful Technical Architect:
Basic Requirements to be successful in this role
Prior experience in the Telco, Energy/Utilities, Insurance regionally sector would be advantageous
Architecture experience across a broad set of enterprise technologies, including integration & middleware technologies
Enterprise consulting experience, including implementation experience with major technology programs
Ability to build and maintain key relationships with C-level / mid level and key decision makers
Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organizational transformation in a matrixed organisation
Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions
Available to travel regionally and occasionally internationally for up but not more than 50%
Benefits & perks:
We have a public-facing website https://www.getsalesforcebenefits.com/en that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of ...