Why you should apply for a job with Santander Bank:
Fairygodboss members working at Santander Bank rated their manager’s support a 4.7/5
- 77%
Reviewers say women are treated fairly and equally to men
- 80%
Reviewers would recommend company to other women
- 82%
Reviewers say the CEO supports gender diversity
#Req0971112
Position summary
Process Fulfillment Representative- TitlesNorth Richland Hills, United States of America
WHAT YOU WILL BE DOING
Essential Functions:
- Accurately complete title releases for paid in full loans & leases per published state guidelines
- Handle incoming requests for additional release documents, copy of titles or title maintenance request in accordance with established measures/deadlines and assigned goals.
- Identifies and resolves escalated release issues within assigned scope.
- Notarize various business documents while maintaining proper records using state issued notary book and business notary logs
- Sort and distribute daily incoming mail
- Research accounts on the discrepancy reports from the title service vendor
- Process and mail paid in full contracts and letters per published state guidelines
- Follows all established standards of procedures and guidelines when processing transactions to protect the Consumer and Company.
- Documents and tracks all account activity in system of record.
- Maintains effective communication with all colleagues, customers and third parties.
- Provides daily support and resolution to all internal customers regarding escalated issues.
- Updates the system with proper documentation for research, tracking, reconciliation and repository purposes.
- Liaises with customers and third parties to resolve open issues in alignment to internal processes and external regulations.
High School (High School) English
Primary Location: North Richland Hills, Texas, United States of America
Other Locations: Texas-North Richland Hills
Organization: Santander Consumer USA Inc.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
What are Santander Bank perks and benefits
Lactation facilities
Maternity leave coaching
Fertility
Backup child care
Elder care
Paid maternity
Paid paternity
Paid adoptive
Short term disability
About the company
We’re Santander US, and we’re wholly owned by Santander Group, a global financial institution that serves more than 100 million customers worldwide. Here in the United States, we employ 17,000+ people and serve more than 5 million customers through our businesses:
• Santander Holdings USA Inc.
• Santander Bank, N.A., our retail and commercial
• Santander Consumer USA, our consumer auto finance business
• Santander Private Banking, serving non-U.S. resident, high-net-worth
• Santander Investment Securities, our investing arm for institutional investors and emerging market trading operations
Why you should apply for a job with Santander Bank:
Fairygodboss members working at Santander Bank rated their manager’s support a 4.7/5
- 77%
Reviewers say women are treated fairly and equally to men
- 80%
Reviewers would recommend company to other women
- 82%
Reviewers say the CEO supports gender diversity