Sr. Associate, CommunicationsDallas, United States of America
WHAT YOU WILL BE DOING
USA Job Function Description: Santander has big plans for its future in the US. We’re working to transform our digital capabilities, improve our product set, and provide a best-in-class client experience, moving from transaction to relationship-focused interactions. And we’re working to attract the kind of talent that is up to the challenge and wants to be part of a community of people who support one another in work and life and who do great things for our customers and communities through our everyday actions.
We‘re looking for a creative and strategic communications manager to develop and deliver human-centric communications designed to inspire, engage and create strategic alignment for our 14,000+ US employees
In this role, you’ll be a strategic communications partner to our leaders across Santander’s auto finance business and others. As a senior content strategist and consultant, you’ll help craft proactive and reactive communication strategies delivered in a human and empathetic way.
This role will report into the Executive Director, Culture, Engagement and Employer Branding, who oversees Culture and Employee Engagement, Employer Branding, Employee Communications and Corporate Events. The team consists of caring, creative, exceptional talent—in essence, we’re a collection of passionate humans.
Develop and lead communication plans that support the company’s top culture, engagement, and employer branding priorities, working closely with the Culture, Engagement and Employer Branding team, the Santander Consumer leadership team, and others.
Help evolve the existing communications model to become less hierarchal, more human, with an amplified focus on compelling storytelling.
Partner closely with the entire Culture, Engagement & Employer Branding team to deliver an integrated strategy designed to inspire, engage, and inform our US team.
Develop strong cross-functional partnerships with Santander Consumer, Real Estate Vehicle Financing, Banco Santander Investments, Audit, Finance, and others to align on priorities, communication goals, channels strategy, and messaging.
Occasional travel required for team planning and events, stakeholder engagement and creative campaign development.
Essential Functions/Responsibility Statements:
8+ years’ experience in communications, marketing, and/or journalism
Experience developing strategic communications plans and executing against them
Experience engaging with and influencing C-level stakeholders
Experience managing multiple strategic priorities simultaneously and independently
Experience with change management and internal communications
Experience building cross-functional relationships
Experience working on teams in a highly matrixed organization with shifting priorities
Experience supporting HR communications
Experience in change management
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Bachelor of Science (BS) English
Primary Location: Dallas, TX, Dallas
Other Locations: Texas-Dallas
Organization: Santander Consumer USA Inc.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Maternity leave coaching
Backup child care
Short term disability
We’re Santander US, and we’re wholly owned by Santander Group, a global financial institution that serves more than 150 million customers worldwide. Here in the United States, we employ more than 14,000 people and serve more than 5 million customers through our businesses: