Sr. Specialist, Dealer ManagementDallas, United States of America
WHAT YOU WILL BE DOING
With over 2.9 million customers and $64 billion in managed assets, Santander Consumer USA (NYSE: SC) is a full-service, technology-driven consumer finance company focused on vehicle finance and third-party servicing. Additionally, operating as Chrysler Capital we provide full-spectrum automotive finance for Chrysler Group dealers; direct-to-consumer lending solutions; plus fleet, lease, floorplan and business lending solutions. We are committed to providing excellent service to our customers, our people and our community by placing our Simple, Personal, and Fair values at the center of everything we do. Founded in 1995, SC is headquartered in Dallas, TX and currently has over 6,000 Associates across various locations. For more information visit http://www.santanderconsumerusa.com
We offer a comprehensive benefits package that includes medical, dental, vision and prescription drug coverage which you are eligible for on your date of hire. We also offer a minimum of 18 days of PTO (with additional days for professional development and volunteering), 11 paid holidays, tuition reimbursement, and a 401(k) plan with immediate company match of 100% of the amount you contribute, up to 6% of your eligible pay.
USA Job Function Description:
Develops the company's long range strategic plans and identifies organization strengths, weaknesses and business opportunities. Leads Dealer Management project and team members through a defined project life cycle. Plans, develops, coordinates and assists with project activities through all project phases (e.g., project planning, execution, communication, financial management and issues/risk mitigation). Allocates, obtains and manages resources and project management tools to achieve project objectives. Creates and implements assessment processes to enforce timely completion of projects in accordance with standards and requirements. Supports the executive leadership team on any strategic matters and interacts with other lines of business and corporate divisions to develop a deep understanding of critical issues and manage high priority strategic initiatives
Essential Functions/Responsibility Statements:
Develops and maintains an understanding of overall business functions with in-depth knowledge of specific areas/functions and related activities.
Assists with the documentation of new and revised procedures.
Identifies key metrics and build dashboards and reports to track progress.
Develops, tracks and evangelizes the identified metrics that are critical for achieving operational excellence.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience
3+ years ; Experience as an analyst or equivalent experience.
Skills and Abilities:
Excellent verbal, written, interpersonal, and communication skills.
Solid Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.
Knowledge and understanding of banking industry: products, services, operational policies, and procedures.
Strong interpersonal and communication skills to effectively communicate with management, regions, customers and functional boundaries.
Strong analytical, critical thinking and problem solving skills, business acumen and judgment.
Proactive work style with a strong work ethic, be a self-starter, have demonstrated ability to multi-task and work well under pressure with a positive and team centered attitude.
Strong collaboration skills: comfort level talking to different teams and levels.
Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Bachelor of Science (BS) English
Primary Location: Dallas, TX, Dallas
Other Locations: Texas-Dallas
Organization: Santander Consumer USA Inc.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Maternity leave coaching
Backup child care
Short term disability
We’re Santander US, and we’re wholly owned by Santander Group, a global financial institution that serves more than 150 million customers worldwide. Here in the United States, we employ more than 14,000 people and serve more than 5 million customers through our businesses: