Field Service Representative

Schneider Electric

3.3

(16)

Multiple Locations

Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #66051

    Position summary

    -hour guarantee (+Overtime).

    This Field Service Representative position will be within our U.S. Services business, specifically our Secure Power team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

    As a Field Service Representative, a typical day for you might include:

    • Pre-site, startup, repair, preventive maintenance, and field modification of equipment

    • Problem solving with customers, electricians, sales partners, technical support, District Service

    • Completion of field service reports, expense reports, preventive maintenance, and startup data sheets

    • Manager and/or Regional Service Director to resolve complex escalated issues

    • Continuous learning and training on various products both in the field and in the classroom

    On some days, you may even:

    • Travel throughout the region for local customer support or even countrywide travel

    • Assist the Field Project Manager on larger system startups

    • Act on behalf of the District Service Manager to resolve operational issues as required

    This may be the next step in your career journey if you have:

    • An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military training

    • Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components

    • 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment

    • 2+ years in Field Services or equivalent industry experience.

    • Safe driving and vehicle operations skills

    • Skilled at utilizing test and diagnostic equipment

    • Experience reading and interpreting schematics, drawings, and theory of operation manuals

    • The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.

    • The capacity to move service equipment weighing up to 50 pounds

    Why us?

    Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

    25.7bn global revenue

    137 000+ employees in 100+ countries

    45% of revenue from IoT

    5% of revenue devoted for R&D

    You must submit an online application to be considered for any position with us. This position will be posted until filled

    It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

    Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.