Field Service Representative

Schneider Electric

3.3

(16)

Phoenix, AZ

Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #72977

    Position summary

    -hour guarantee (+Overtime).

    This Field Service Representative position will be within our U.S. Services business, specifically our Secure Power team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

    As a Field Service Representative, a typical day for you might include:

    • Pre-site, startup, repair, preventive maintenance, and field modification of equipment

    • Problem solving with customers, electricians, sales partners, technical support, District Service

    • Completion of field service reports, expense reports, preventive maintenance, and startup data sheets

    • Manager and/or Regional Service Director to resolve complex escalated issues

    • Continuous learning and training on various products both in the field and in the classroom

    On some days, you may even:

    • Travel throughout the region for local customer support or even countrywide travel

    • Assist the Field Project Manager on larger system startups

    • Act on behalf of the District Service Manager to resolve operational issues as required

    This may be the next step in your career journey if you have:

    • An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military training

    • Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components

    • 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment

    • 2+ years in Field Services or equivalent industry experience.

    • Safe driving and vehicle operations skills

    • Skilled at utilizing test and diagnostic equipment

    • Experience reading and interpreting schematics, drawings, and theory of operation manuals

    • The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.

    • The capacity to move service equipment weighing up to 50 pounds

    Why us?

    At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

    We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.

    We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

    If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

    Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.

    34.2bn global revenue
    +12% organic growth
    135 000+ employees in 100+ countries
    #1 on the Global 100 World's most sustainable corporations

    You must submit an online application to be considered for any position with us. This position will be posted until filled

    Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

    We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

    You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

    Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

    Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.