Inside Service Sales Representative

Schneider Electric

3.3

(16)

Cavite City, Philippines

Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #https://careers.se.com/jobs/00993Z?lang=en-us

    Position summary

    d Accounts

    o Customer qualification and platforming

    o Research contact and identify/plan key initiatives

    o Be the Single Point of Contact for the assigned accounts

    o Develop and maintain relationship with customer

    o Answer customer questions and educate on all SE services

    o report on sale and margin of accounts

    • Build and manage FS Opportunity Pipeline

    o Analyze & qualify opportunities in BFO

    o Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.

    o Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads

    o Develop cross-selling between Line of Businesses service offer

    o Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country

    o Quote and close the deal for standard services offer

    o Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities

    o Keep up to date the data of Installed Base of the customers

    o Document all records of customer history in BFO.

    o Respond on-time and on-quality to On-demand requests from the customers

    Main interactions:

    Customers, FS Operational Marketing, CCC, Outside services sales, Order Management, FS Operation

    Key Success Factors:

    Close collaboration with Outside Services Sales for complex on-demand sales

    Reactivity on FSR and CCC opportunity generation.

    Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.

    What's in it for me?

    • Global family leave

    • Comprehensive medical coverage for employee and dependents

    • Blue sky Friday

    • Worldwide Employee Stock Ownership

    • On-site gym

    ...and more!

    Who will you report to?

    About Services

    As a customer-centric organization, Schneider Electric is a trusted advisor to help customers increase asset reliability, improve total cost of ownership and drive customers' enterprise's digital transformation towards sustainability, efficiency and safety.

    Qualifications

    Who would be successful?

    Education: Bachelor's/College Degree in Electrical / Electronics / Computer / Mechanical Engineering or equivalent

    Experience: 2 years IS/ Field Service Representative/ Customer Care

    Soft skills:

    sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice is clear & understandable/ engaging & enthusiastic

    Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.

    Familiarity with Schneider Electric products and services.

    Familiarity with phone, Internet, e-mail systems and social media

    Verbal and written communication skills

    Able to prioritize and manage multiple tasks and build customer relationships.

    Successfully complete assigned training paths and successfully engage in technical sales conversations.

    Language skills: native speaker level for local context

    Schedule: Full-time
    Req: 00993Z

    Why you should apply for a job to Schneider Electric:

  • 56% say women are treated fairly and equally to men
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.