#https://careers.se.com/jobs/0097WL?lang=en-us
neider's TAC USA.
Job Description -
• Work with internal and external customers, providing technical expertise and support.
• Perform remote login administrative visits to update and maintain remote connectivity to our customer Foxboro Distributed Control Systems (DCSs) via our Schneider Electric DCS Advisor Servers via a secured VPN connection within a secured room.
• Troubleshoot various aspects of the DCS Advisor offering, such as: VPN connections, customer and Schneider Electric firewall settings, WSUS updates, Trellix updates, Schneider Electric's data collection software, and more. Experience with Microsoft Active Directory and Trellix ePO preferred.
• Work with diligence independently and also on teams to find new solutions.
• Interact with people around the world with a broad range of cultural and professional backgrounds.
• Participate in new product planning and rollout campaigns.
• Configure and perform internal infrastructure workstation and server backups and restores.
Qualifications
Qualification & Experience -
• 2 years in a services support / customer support role.
• General Networking knowledge.
• Any degree / Associate's or BE / IT / Cybersecurity preferred but not required.
• Microsoft Windows operating system experience in both workgroup and active directory environments.
• Experience with Microsoft products such as WSUS, SCCM, and SQL.
• Experience with Cybersecurity products such as Trellix and Palo Alto firewalls preferred.
• Good English speaking with clear communication skills is mandatory to regularly communicate with Global customers and attend global meetings.
Schedule: Full-time
Req: 0097WL