Senior Manager - Advanced Technical Support - IA

s .. etc) within fixed timeframe.

• Understand, evaluate and reproduce received technical queries in laboratory to determine the root causes of the problem and convey the validated solution to customer.

• Creating and managing knowledgebase on validated solutions in SE repository

• Prepare and provide technical trainings to different stakeholders

• Onsite intervention for solving critical issues.

• Training delivery to Primary teams and customers as per the schedule.

Core Competencies:

• Bachelor degree in Electrical/Electronic/Instrumentation Engineering

• Minimum 4-7 years of hands on experience on Projects, Services, Installation and commissioning & troubleshooting of Industrial Automation products.

• Hardware Competency- Modicon Quantum Series, Modicon Premium,Modicon Momentum,M340,M580,M580 Safety,Scadapack RTU, Magelis/Proface HMI, Advantys STB/OTB

• Software - Unity Pro (Ecostruxure Control Expert), PL7Pro,Concept,Advantys config Sw for Distributed IOs, ESX Process Expert(PES),ClearScada,Scadapack E-configurator, Scadapack Workbench, Remote Connect, Citect Scada , Vijeo Designer, Ecostruxure Operator Terminal Expert (Vijeo XD)

• Programming language - IEC611131-3 Programming Languages(LD, FBD, ST, IL, SFC)

• Understanding of various Network/Data Communication such as Modbus TCP/IP, Ethernet/IP, Modbus RTU , Profibus , CAN open, RSTP, IEC61850,Modbus Plus,S908 IObus .

• IT Platforms: Windows 2003 Server, Windows XP, Windows 2000, Windows7, Windows 10

• Tools: Modscan, Wireshark

• Good to have - Modsoft, Proworx NXT, IEC61499 Programming Language , Augmented operator Advisor , Secure Connect Advisor , Node-Red, Basics of drives

• Hands-on experience and wide understanding of Schneider Electric products, solutions and engineering concepts would be an advantage.

• Excellent communication skills (Oral & Written) and ability to interact with global customers.

• Excellent problem solving and data analytical approach.

• Excellent team player.

BE/Btech- Electrical Engineer

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150 000+ employees in 100+ countries
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