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For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. The Sales Administrator supports the sales team by providing administrative and organizational assistance. Provides bid generation support, manages, and maintains sales funnel (forecasting), facilitates communication and sponsors department meetings. Communicates with vendors and customers and arranges for third party inspections. Track sales KPIs using software tools to improve the accuracy of the sales funnel and forecast. Tracks performance against metrics and performs sales incentive calculations.Location: This position will be Remote, from home office, within the USA and/or can be near one of our Sciex offices: Locations: Framingham, MA or Brea, CA or Redwood City, CAIn this role, you will have the opportunity to:Reviews, prepares, processes, reconciles, tracks quotations, proposals, e-commerce orders, purchase orders, and contracts accuracy and compliance for instrument products.Review quotes and sales orders for revenue recognition requirements.Answer overflow calls from Que system call center.Identify process and/or business gaps to streamline workflows as it relates to the immediate Sales Administration team and/or overall CS organization.Document sales order errors and prepare documentation for credit/rebills.Proactively manage, follow up and maintain all open ordersResponsible for maintaining and following through on scheduling reports.The essential requirements of the job include:Requires the knowledge and skills normally acquired through successful completion of an Associate Arts (A.A) degree or equivalent experience.3-4 years of customer service, order management and/or sales administration experience.Experience with Saleforce.com, Oracle 11i a plus and Microsoft Office Suite proficiency required. It would be a plus if you also possess previous experience in:Verbal and written communication skills to articulate clearly and effectively with external and internal customers.Analytical skills to solve practical problems and deal with a variety of situations where limited standardization exists.Set priorities and multi-task to meet deadlines.Willingness to remain flexible to accommodate fluctuations in workload.Ability to read and interpret general business documents such as operating and maintenance instructions, customer contracts, quotes, purchase orders, and procedure manuals.Basic product line knowledge of both instruments and consumables. The salary range or hourly range for this role is $20.67-29.80+ Hour (depending on experience). This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in California. This range may be modified in the future.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working here can provideWhen you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.If you’ve ever wondered what’s within you, there’s no better time to find out.
SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. The company's global leadership and world-class service and support in the capillary electrophoresis and liquid chromatography-mass spectrometry industry have made it a trusted partner to thousands of the scientists and ...