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Come join the Data Platform Product team and work with a talented group of PMs, developers, designers and researchers. The Data Platform is the foundation of the NOW platform and provides scalable and intuitive databases and data services that enable our ecosystem of over 10K ServiceNow customers and partners. We are seeking individuals who are passionate about databases, data technologies, and scalable applications to join our core data platform team.
ServiceNow customers work with a massive and diverse set of data to enable intelligent workflows across their businesses. We are looking for a Director of Product Management to own our non-Relational Data Platform services which includes our streaming data platform, event processing platform, container framework, and time-series database.
Our vision is to power the next generation of data intensive NOW Platform applications and provide developers and partners with world class services.
The Data Platform supports a wide range of relational, OLTP and OLAP databases and newer HTAP databases, with our recent acquisition of Swarm64. In addition, we also support several non-relational databases for search, time series, and data streaming. As we scale, we are moving to container-based provisioning and deployment models using Kubernetes.
We aim to provide a world class data platform with a deep focus on scalability, reliability, and observability to operate and grow alongside the needs of our BUs and customers. This role is highly collaborative, working with peer inbound and outbound product managers across BUs, customers, and experienced engineers that build highly available systems and services across the ServiceNow ecosystem.
What you get to do in this role:
Product Strategy and Planning:
Requirements Prioritization and Release Management:
Define key product success metrics and ensure they are instrumented & reviewed
Understand how developers are using the product, gains, pains, and reasons for low usage
Know top 3-5 customers intimately, their specific use cases, gains and pains
Understand use cases by BU to better serve internal customers
To be successful in this role you have:
For positions in California (outside of the Bay Area), we offer a base pay of $178,650 - $312,750, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at https://talent.acquisition@https://servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the https://U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the https://U.S. Government.
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