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We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.
We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.
Product Security is shifting-left and enabling ServiceNow engineers to build-in security throughout the SDLC. The DevSecOps team builds, integrates, and scales security services to help ServiceNow simplify security activities for thousands of internal customers.
As a DevSecOps Manager, you'll be responsible for supervising a team that develops and validates our cloud infrastructure, container scanning, and tool integrations for our internal security service offerings. You'll work closely with the scrum team and a Product Owner to set goals, coordinate/monitor/report on cross functional work, and deliver cloud infrastructure for Application Security as well as provide the best developer experience with Container Scan services. In addition, you'll work with peer DevSecOps teams as well as Product Security groups such as Testing, Research, and Secure Software Development to understand opportunities for infrastructure workflow automation.
What you get to do in this role:
Manage/Develop a team (6-8 engineers) of Cloud Native Security engineers with a passion for building the best developer experience for our security services
Develop formal team processes, metrics, and drive adoption
Set quarterly goals (OKRs) with the team
Coordinate, monitor, and report on key results for the team
Coach for growth and performance
Identify, communicate, and recommend best practices for Cloud Native Security and Development
Partner with and lead technical discussions with the other engineering teams
Collaborate with team on day-to-day activities, prioritize and drive to deadlines.
Work closely with product management, design, support, development, and other security teams to deliver high-quality solutions
Be comfortable and use critical thinking to solve ambiguous problems
To be successful in this role, we need someone who has:
6+ years of experience leading a development team with emphasis on cloud native development, quality processes, delivery, operations, and support
Experience operating internal security services at scale in the cloud (AWS)
Strong verbal communication skills and demonstrated ability to partner with teams across the company to deliver high impact outcomes
Plans to ensure critical resources are lined up for organizational priorities and addresses risks and contingencies
Strong written communication skills to deliver technical documentation and communicate technical concepts to both non-technical business users as well as technical stakeholders
Provides useful real-time coaching and recommends development activities and stretch assignments to team
Fosters an environment that encourages and enables the team to build skills and develop their careers
Provides direction, delegates, and removes obstacles to get work done
Gathers and analyzes feedback from stakeholders to improve the developer experience
Streamline agile processes to improve efficiency and consistency in application delivery
Developer level proficiency in at least one of the following languages - Python, Groovy, or Shell
It would be nice if you had...
Knowledge of container security chain risk
Knowledge of network and system security hardening
Offensive Security OSWE and/or OSCP certification(s)
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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