Manager, Partner Sales Strategy & Analysis

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.  

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

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Job Description

We are seeking a Manager, Partner Sales Strategy & Analysis to join our Alliance and Channel Ecosystem (ACE) organization to support GTM strategy and strategic planning in support of go-to-market initiatives with our Global Partners. This role, being 1st one from our org in the country, will serve as a leadership and player coach for future hires. The preferred candidate will have experience supporting Sales and Channel, is comfortable managing large data sets, has strong attention to detail, has the ability to synthesize results, and has strong communication skills. They will work cross-functionally across partner sales, direct sales, operations, IT and finance, with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions.

What you get to do in this role:

• Build global partners’ TAM model and provide strategic analysis on partners’ services revenues by segments, ServiceNow share, top end customers, product portfolio and whitespace etc.

• Spearhead both primary and secondary research on global partners

• Primary POC for preparing slides for Global Partner QBRs, EBCs or other Sales leadership presentations.

• Own performance and productivity analysis. Extract data sets, perform analyses, build data models to support pipeline, coverage, renewal or other initiatives with global partners.

• Lead global partner strategic program & initiatives’ tracking, reporting and ROI performance. Work with leadership for partner program spend strategy and track ROI.

• Work with BI to automate partner account health reporting and required enhancements.

• Drive strategic long-range planning, annual operating plan and forecasting for partner sales in partnership with partner sales operations and global ACE planning.

• Support the implementation of Sales productivity, planning and reporting tools.

• Maintain databases and develop weekly/monthly/quarterly metrics reports

• Other ad hoc responsibilities in support of sales finance and partner operations

• Serve as leader and player coach for future hires in the country

• Willing to work with teams in different time zones

Qualifications

To be successful in this role you have:

• 5+ years’ experience in Finance / Sales, Market Intelligence, Strategic Marketing, Business Operations, preferably with a SaaS organization or in Strategy & Operations Consulting
• Excellent Analytics skills
• Excellent communication skills – verbal and written
• Ability to communicate effectively and collaborate with others
• Self-motivated with the ability to multitask
• Comfortable and flexible working in a fast-paced environment
• Positive “can do” attitude and highly analytical; enjoys challenges
• Detail oriented and comfortable working with large data sets
• Proficiency with MS Office, especially Excel. Tableau and Anaplan experience preferred.
• Bachelor from a premier university

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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