Manager, Software Engineering - Big Data Analytics

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

You will be part of the ServiceNow Cloud Services Big Data Team.  The Big Data team is building the next-generation platform that collects, stores and provides real-time access to large amounts of data.

What you get to do in this role:   

• Responsible for leading a team of Software Development Engineers in planning, designing and developing critical and complex applications leveraging large volume of data

• Hire, guide, and mentor staff career development

• Drive strategic and technical discussions and prioritize solutions based on stakeholder needs

• Balances time and priorities between individual contribution and management

• Work closely with other teams on complex and multi legged projects

• Manage and execute against project plans and delivery commitments, including day-to-day activities within an Agile/Scrum environment

• Conduct team performance reviews

• Perform architecture, design and code reviews

• Collaborate with QA, DevOps and other dev teams to ensure high quality software and operational readiness.

Qualifications

To be successful in this role you have:

• Experience managing and delivering multiple high-quality projects concurrently

• Experience leading a team of experienced highly skilled engineers.

• Experience with scrum development methodology

• Expert level experience with Java, JavaScript and SQL

• Experience building highly scalable solutions for real-time analysis and reporting for multi-terabyte data sets using technologies like: Impala, Hive, HBase, Spark, Kafka and Hadoop environment in general.

• Excellent written and verbal communication skills

• Ideal candidate is highly motivated, self-driven and flexible

• Ability to learn quickly in a fast-paced environment

• Bachelor's degree in Computer Science or equivalent experience

• 12+ years of overall software development experience with 5+ years in management positions.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.