Presales Solution Consultant, IT Asset Management

ServiceNow

4.7

(132)

Staines-upon-Thames, United Kingdom

Why you should apply for a job to ServiceNow:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 95% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible PTO policy intended to empower full-time employees to balance their professional and personal lives.
  • ServiceNow offers to 20 weeks of paid parental leave and generous family leave.
  • Access to ServiceNow's Diversity, Inclusion and Belonging Community consisting of nine employee-led Belonging Groups.
  • #JB0048634

    Position summary

    ps://blogs.servicenow.com/category/life-at-now.html) and hear from our employees about their experiences working at ServiceNow.

    Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

    Job Description

    The Team:

    As a member of the Specialist Solution Consulting Team at ServiceNow, you will have significant impact on our future success by supporting our Technology Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company's most strategic product lines with support from sales, product management and the executive team. All this in a team of skilled and experienced people with focus on sharing, collaborating and learning from each other to drive innovation.

    The Role:

    IT Asset Management Solution Consultant is a customer facing domain expert role who will drive innovative business solutions for our customers, by applying your technical and business skills. Being a Solution Consultant, you will partner with sales, solution consulting and the rest of the ServiceNow ecosystem to drive effective sales cycles and help customers achieve success through identification of their business needs and the associated business value and translate that into real-life use cases to create the right solutions. The role is also key for gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

    What you get to do in this role:

    • Advise customers / prospects to take advantage of the ServiceNow ITAM suite to solve business issues and technical problems preventing them from achieving their goals.

    • Inspire with an innovative mindset providing guidance on the future of our ITAM solutions.

    • Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster.

    • Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.

    • Promote and educate about ServiceNow technology and industry trends through public, customer and marketing events such as conferences, webinars, executive briefings etc.

    • Be the voice of the customer and provide feedback to help product management and engineering teams to shape the roadmap and to better help our customers.

    • Be the go-to person in area of focus for market trends and competitive analysis with special skills on differentiation for our ITAM solutions.

    • Be the trusted advisor for our ITAM solutions for customers, the market, partners, colleagues and with a consultative mindset coach them towards the value-based decisions.

    Qualifications

    To be successful in this role, you need to have:

    • 7+ years or equivalent demonstrable achievements in solution consulting and/or presales background in Hardware, Software, Cloud and Enterprise Asset Management domains with understanding and hands-on experience with related tools and processes.

    • Understanding of the IT Asset Management market and current trends.

    • Experience working with Software License Compliance & Asset Onboarding and Offboarding processes, Contract and Renewal Management, Licensing Terms and Conditions, and Major Publishers.

    • Lifelong learner passion about building trustful business relationships.

    • Great communication and presentation skills including technical and business concepts.

    • Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels.

    • Experience with discovery, inventory, and client distribution technologies.

    • Excellent interpersonal skills, customer-centric attitude and experience working with diverse team.

    At ServiceNow we will give you the opportunity to:

    • Earn, Learn and have Fun in a world class professional environment where diversity and inclusion are held high.

    • Work as part of a world class team of technical specialist from a variety of backgrounds.

    • Work in a coaching, collaborative, sharing and caring environment.

    • Experiment with the latest and coolest technologies.

    • Flex your creative muscles to truly innovate and provide tangible value.

    • Dream Big and achieve things you did not believe was possible.

    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

    If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

    Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

    From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

    Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

    Why you should apply for a job to ServiceNow:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 95% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible PTO policy intended to empower full-time employees to balance their professional and personal lives.
  • ServiceNow offers to 20 weeks of paid parental leave and generous family leave.
  • Access to ServiceNow's Diversity, Inclusion and Belonging Community consisting of nine employee-led Belonging Groups.