Senior Advisory Pre Sales Enterprise Architect, Public Sector

ServiceNow

4.7

(132)

Staines-upon-Thames, United Kingdom

Why you should apply for a job to ServiceNow:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 95% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible PTO policy intended to empower full-time employees to balance their professional and personal lives.
  • ServiceNow offers to 20 weeks of paid parental leave and generous family leave.
  • Access to ServiceNow's Diversity, Inclusion and Belonging Community consisting of nine employee-led Belonging Groups.
  • #JB0051899

    Position summary

    s-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

    While collaborating with customers, partners, and the wider ServiceNow presales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

    What you get to do in this role:

    • Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow

    • Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work

    • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.

    • Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape

    • Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels

    • Define ServiceNow Service architecture framework, principles, taxonomy, artefacts and modeling

    • Work with architecture development methods, modelling approaches and architecture patterns for integration

    • Provide thought leadership and collaborate with internal ServiceNow business units

    • Identify and establish alignment opportunities with, and enablement for, our largest global partners.

    • Continue to maintain technical executive relationships with customers throughout their journey and understand their challenges and needs

    • Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs)

    Qualifications

    In order to be successful in this role, we need someone who has:

    • Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals

    • Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills

    • An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.

    • Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.

    • 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role

    • Strong preference for candidates with architectural experience working within or for public sector organisations, in particular one or more of central government, healthcare, justice and defence.

    • A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.

    • Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms

    • Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.

    • Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.

    • Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

    • Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.

    • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions

    • Experience presenting architecture concepts, designs, and goals to technology leaders and partners

    Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

    Additional Information

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

    From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

    Why you should apply for a job to ServiceNow:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 95% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible PTO policy intended to empower full-time employees to balance their professional and personal lives.
  • ServiceNow offers to 20 weeks of paid parental leave and generous family leave.
  • Access to ServiceNow's Diversity, Inclusion and Belonging Community consisting of nine employee-led Belonging Groups.