ServiceNow is on FGB’s Best Tech Companies for Women of 2021.
FGB'ers gave this company a 4.7/5 in overall job satisfaction
FGB’ers working at ServiceNow rated their manager’s support a 4.7/5
Flexible PTO policy intended to empower full-time employees to balance their professional and personal lives.
ServiceNow offers to 20 weeks of paid parental leave and generous family leave.
Access to ServiceNow's Diversity, Inclusion and Belonging Community consisting of seven employee-led Belonging Groups.
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.
We are looking for a Senior Manager to support the continuing evolution of our EMEA business and how we orchestrate our GTM programs and operations on ServiceNow’s path to $15bn revenue and beyond. This role will lead a team of program managers and specialists running cross-functional programs to drive change, simplicity and speed of execution across our Go-to-Market functions, and the right person for the role will get their energy from helping develop others and in enabling their success.
The successful applicant will collaborate with many stakeholders across the EMEA business, depending on current portfolio of programs. This position comes with the opportunity to play a pivotal role in transformation and acceleration of growth beyond our core business.
In this role you will
Partner with EMEA leaders and global teams to drive strategic, cross-functional initiatives as part of our multi-year growth plan
Co-ordinate a portfolio of programs and manage resources to drive operational improvements across the business, ensuring cross-functional alignment with a customer-centric mindset
Challenge the status-quo and identify opportunities for improvements in our GTM
Work with the broader EMEA GTM Programs & Excellence team to identify and address opportunities to improve the efficiency and effectiveness of our Go-to-market
Support and mature our sales processes, in line with our growth strategy, providing direction on leading practice across the industry and from other Geos
Cascade EMEA and Globally designed programs in line with the EMEA growth strategy, to embed best practice and help us scale
What we are looking for in this role...
Motivated by developing people and helping others succeed
Focused on results and outcomes, to identify the things that matter and drive action to see improvements
Collaborative and keen to partner with a broad and diverse set of stakeholders, with an ability to establish and nurture relationships at a senior level
Energetic self-starter, with a drive to get things done in a high-growth environment
Embody a growth-mindset, with a drive to learn new skills and content areas
An effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing (for exec level review)
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.
At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With ~6,900 customers, we serve ~80% of the Fortune 500. And we are #1 on FORTUNE® Future 50 2021 list. This is the future of work.
Help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. Explore our open positions here, and visit our Careers site to learn more.