Senior Platform Architect - German Speaker

ServiceNow

4.7

(132)

Amsterdam, Netherlands

Why you should apply for a job to ServiceNow:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 95% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible PTO policy intended to empower full-time employees to balance their professional and personal lives.
  • ServiceNow offers to 20 weeks of paid parental leave and generous family leave.
  • Access to ServiceNow's Diversity, Inclusion and Belonging Community consisting of nine employee-led Belonging Groups.
  • #JB0050057

    Position summary

    ps://blogs.servicenow.com/category/life-at-now.html) and hear from our employees about their experiences working at ServiceNow.

    Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

    Job Description

    The Customer Outcomes Senior Platform Architect is an advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.

    • You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.

    • Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.

    • Provide a variety of architectural knowledge across multiple workflows.

    • Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.

    • Translate goals to outcomes into a customer roadmap.

    • Translate business information and technical requirements into an architectural blueprint to achieve complex goals.

    • Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.

    • Manage technical governance, and a delivery operating model and governance.

    • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.

    • Support the sales effort by scoping and estimating the engagement and change orders.

    • Be an active contributor of leading practices and expertise related to the ServiceNow platform.

    Qualifications

    To be successful in this role you have:

    • 8+ years progressive experience as part of a professional services organization; or equivalent education/experience

    • Management consulting experience

    • Language proficiency in both English and German (C level) is required

    • Creativity with comfort running programs independently within a "startup-paced" environment

    • Success driving complex issues through analysis and resolution

    • Industry domain expertise

    • Large program experience leading architecture and design

    • Enterprise architecture experience

    • Cloud application technology experience

    • ServiceNow certifications in aligned workflow

    • Ability to travel

    • Right to work in the country where you have applied

    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

    If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

    Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

    From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

    Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

    Why you should apply for a job to ServiceNow:

  • 4.7/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 92% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 95% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible PTO policy intended to empower full-time employees to balance their professional and personal lives.
  • ServiceNow offers to 20 weeks of paid parental leave and generous family leave.
  • Access to ServiceNow's Diversity, Inclusion and Belonging Community consisting of nine employee-led Belonging Groups.