Sr. Enterprise Sales Associate

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue.  The Enterprise Sales Associate has three key functions: 1) Dr****ive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts; 3) Support opportunities by building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales and Customer Success. 

The Enterprise Sales Associate role involves both selling and support to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path. 

Every day, you’ll get to:

• Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey

• Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process

• Prospect under-penetrated Enterprise accounts and/or cross-sell point solutions

• Provide ‘on demand’ sales support to customers

• Support Customer Success Managers and Renewal Reps to ensure health and retention of customers

• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap

• Identify the right specialist/ support resources to bring into a deal, at the right time

• Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams

• Invest in yourself by continuing to develop your skills through formal training, coaching and feedback

Qualifications

To be successful in this role you have:

• Prior experience establishing trusted relationships with current and prospective clients as well as internal teams

• 1-3+ years of full sales cycle experience gained within software or solution sales organization

• Coachable and focused on personal development to learn new skills

• Ability to understand the "bigger picture" and the business drivers around IT

• Driven and consistently able to apply newly learned, complex knowledge

• Bachelor's Degree or equivalent 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.